Another ATM scam and Kudos for the Paharganj Police.

#1 Feb 19th, 2018, 14:44
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#1
We did several trips to India and are mostly alert enough to avoid the cheats.
But this time it was our turn and it was completely our fault.

We arrived around midnight from the Netherlands in our hotel in Paharganj.
Next morning, tired and under the influence of the jet-lag, we went to the Citi ATM across our hotel.
The screen said out of order and the guard directed us to the ICICI ATM, a little further.
I insert the card and at that moment the same guard enters and pulls my card out of the machine. By this types of ATM's you need to withdrawal the card before proceeding the transaction.
He kept the card in his hand and I am to busy to follow the instructions on the screen to keep a good eye on him.
I get my money and at that moment he inserts the card to give me the change to do another transaction. I don't need that at take my card. An Indian friend told us that it wise to sweep the keys after a transaction, the guard laughs when I do that and asks for 50 rs for his assistance, we decline.

While I put the money in my belt a second guy enters and has a brief conversation with the guard. He makes his transaction and leaves, so we do. My wife knows some Hindi and suddenly realizes that the guard told my pin-code in this dialogue. Back in the hotel we see that there is a withdraw of 2 x 10000 rs. instead of one.

The staff of the hotel advises us to go to the police station. We tell the story to the guard outside and he takes us inside. Soon sub-inspector Pawan Yadaw is there and we tell him the whole story. I have to write an official complaint. In the meantime he is on the phone and we distinguish the names of the banks. Shortly afterwards the two men, we described are brought in, we recognize them.
At first the deny but as we tell the police we won't make an official complaint on the condition that we get our money back.
Now they confess and we get 5 notes of 2000. rs.

We tell the sub-inspector and his boss how grateful we are for there quick and professional action.
#2 Feb 19th, 2018, 15:18
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#2
That's great!

But the Sub-I was supposed to write your complaint and take action on the duo. It was his duty...
#3 Feb 19th, 2018, 15:31
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#3
Quote:
Originally Posted by Prakaant View Post That's great!

But the Sub-I was supposed to write your complaint and take action on the duo. It was his duty...
Means he was aware of this scam.
#4 Feb 19th, 2018, 16:04
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#4
... Yes, it seems so!
#5 Feb 20th, 2018, 07:13
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#5
If the worst that can happen to someone who steals is that they have to return the money if caught, then stealing is a no-downside business. Yes, the police are probably in on it.

But it is also the OP's fault, no one should ever be allowed to touch your card or look over your shoulder. That's pretty basic.
#6 Feb 20th, 2018, 09:29
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#6
Thirty five years on the road ! (Travel videos 1982 / 2010 ) No jetlag excuse to let a chowkidar (a guard get better of you !)

By not filing a written complain, you let them go back to doing the same thing ! ...

Anyways.....
#7 Feb 20th, 2018, 16:12
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#7
Quote:
Originally Posted by vonkla View Post In the meantime he is on the phone and we distinguish the names of the banks. Shortly afterwards the two men, we described are brought in, we recognize them.
Quote:
Originally Posted by Prakaant View Post But the Sub-I was supposed to write your complaint and take action on the duo. It was his duty...
Quote:
Originally Posted by RahulDeva View Post Means he was aware of this scam.
Quote:
Originally Posted by nycank View Post By not filing a written complain, you let them go back to doing the same thing ! ...
The Sub-I. already had the number of those 2 men? Police will call them again if same thing happens again


You should have lodged a FIR and get them arrested for few months atleast.
#8 Feb 20th, 2018, 18:00
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#8
Doesnt Filing a complaint leads to additional hassles? It does for us natives.
#9 Feb 20th, 2018, 18:15
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#9
Quote:
Originally Posted by RahulDeva View Post Doesnt Filing a complaint leads to additional hassles? It does for us natives.
Yes, but it should be done to stop this type of cases. A fraud is given a job of guarding an ATM!
#10 Feb 21st, 2018, 18:45
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#10
I think if they had filed a case, they wouldn't have got their Rs 10,000 back until the case is resolved, and not even surely then. Right? So that's why tourists agree to accept the cash returned and don't file the case.
#11 Feb 21st, 2018, 19:45
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#11
Quote:
Originally Posted by NonIndianResident View Post I think if they had filed a case, they wouldn't have got their Rs 10,000 back until the case is resolved, and not even surely then. Right? So that's why tourists agree to accept the cash returned and don't file the case.
And then another tourist/local gets cheated by that same guard very soon. There's no limit to greed. The guard should be taken away from the ATM job atleast!

As Prakaant said, the Sub-I was supposed to write a complaint and take action on the duo. It was his duty.
#12 Feb 21st, 2018, 21:47
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#12
Quote:
Originally Posted by NonIndianResident View Post I think if they had filed a case, they wouldn't have got their Rs 10,000 back until the case is resolved, and not even surely then. Right? So that's why tourists agree to accept the cash returned and don't file the case.
You are right, further we had to return for the the trial.
#13 Feb 21st, 2018, 21:50
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#13
If the police were in on it, the guard went home unbruised. If not...







.
~
Life gets aadhar every day.
.
#14 Feb 21st, 2018, 22:23
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#14
Quote:
Originally Posted by vonkla View Post You are right, further we had to return for the the trial.
AND! In an Indian trial, you don't just have to come on a single fixed date, you might have to keep coming back every month or two as the dates get postponed by the defence lawyer. It's hell for a local, and basically impossible for a visitor, and would cost you more than Rs 10,000 in travel and time, not to mention headache and hassle. If you fail to show up, the defendant might win the case or get it dismissed.
#15 Feb 21st, 2018, 22:40
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#15
Quote:
Originally Posted by NonIndianResident View Post AND! In an Indian trial, you don't just have to come on a single fixed date, you might have to keep coming back every month or two as the dates get postponed by the defence lawyer. It's hell for a local, and basically impossible for a visitor, and would cost you more than Rs 10,000 in travel and time, not to mention headache and hassle. If you fail to show up, the defendant might win the case or get it dismissed.
And the police cannot take action against the guard and his companion without a written complaint?

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