ATM problems

#1 Feb 15th, 2018, 13:07
Join Date:
Apr 2004
Location:
Paris France
Posts:
428
  • bitchou is offline
#1
Dear Indiamikers,

I got some problems with the ATMs this year. I had to withdraw (visa card) more than usual but I am not sure this is the only reason.

1. The leader is IOB (Indian Overseas Bank, Rishikesh Branch, on the right, going to the market coming from Ram jhula taxi stand (~2km) ). The transaction was "in progress" but did not stop the progress. A noise of something rolling inside like "I do want to give you banknotes, I am trying my best...". No way. I waited, then I tried to push different buttons. Nothing, no tickets, 10.000 rps in the IOB pocket (plus the commission...). I went back to the bank at 1pm, I talked with somebody who was introduced as the manager (Lokesh). Not very intererested (maybe it happens often) by my story - Check if your money has been removed from your account. In this case wait two days. If you don't get any refund see with your bank -. My bank is - in progress -...

First and last time I go to IOB.

2. The SBI in Johri, Malsi, Dehradun. It looks like it is usually empty. This time I got a ticket, no banknotes. I went to the office and they told me I will have a refund in the 24 hours. Exact, the same day I got it. But I lost the commission of my bank.

3. The three ATMs in Swarg Ashram in Rishikesh. The Republic Day, no money. I understand. But during six days it's a lot. It was the same the 13th for SBI, HFDC and Axis (Mahashivratri...?). The 14th Axis was ok.

Somebody told me they had to repair the SBI ATM end of January, beginning of February...Nevertheless I will choose again SBI ATMs as my favorite (I think they don't take commision).

Maybe it is a question of hardware which is a little old by now? Or am I unlucky?

Maybe it will be a good idea to have a thread only for the ATM problems?
Last edited by bitchou; Feb 15th, 2018 at 18:10..
#2 Feb 15th, 2018, 13:33
Learning... from others' experiences!
Join Date:
Sep 2011
Location:
India
Posts:
13,265
  • Prakaant is offline
#2
Yes, bitchou!

You have already started one!!
#3 Feb 15th, 2018, 19:37
Join Date:
Oct 2004
Location:
Chennai, India
Posts:
70,125
  • Nick-H is offline
#3
Bitchou, unless this is a Rishikesh thing (whoops, never been there. And I'm male ) you have been very unlucky. Your experience is worse than anything I had twenty years ago, when, with foreign cards, some bank machines did and some bank machines didn't.

These days I don't much use non-Indian cards, but when I have, I'd rate the most reliable service as SBI and Axis. The only one that ever deducted it's own charge was, I think, HDFC.
~
Life gets aadhar every day.
.
#4 Feb 15th, 2018, 22:08
Join Date:
Aug 2004
Location:
cloud
Posts:
1,421
  • RPG is offline
#4
I agree that in a country where things don't usually go as planned, ATMs are normally very reliable.
#5 Feb 15th, 2018, 23:52
Join Date:
Apr 2004
Location:
Paris France
Posts:
428
  • bitchou is offline
#5
To Nick-H : yes, probably very unlucky for the two first points. For the third one everybody wo wanted to withdraw money in Swarg Ashram during these six days was unlucky too.

To RPG : yes, before these problems I was thinking the same. And still I think the same. I am not affraid to go to the ATM in India...
#6 Feb 16th, 2018, 01:34
Join Date:
Aug 2009
Location:
Not set
Posts:
310
  • captain kit carson is offline
#6
Twice last year in Rishikesh my card wouldn't work. Once it had been cloned apparently and the other time just kept saying could not complete transaction at this time. I went back to changing money in a few jewellery shops that will give you rupees against your card. I normally just carry cash in various places about me and my person as where igo up north there are few atms if any and the last time I went into a bank in quite a large town they wouldn't even change dollars to rupees even when I said I would take a much lower exchange rate. Luckily a taxi driver helped me out that time.
#7 Feb 16th, 2018, 11:19
Join Date:
Apr 2004
Location:
Paris France
Posts:
428
  • bitchou is offline
#7

Thanks for sharing your experience captain kit carson

Thank you
#8 Mar 15th, 2018, 12:48
Join Date:
Apr 2004
Location:
Paris France
Posts:
428
  • bitchou is offline
#8
I go on withdrawing in SBI ATM (IOB no). No problem but, I remember...

...19/20 days ago I talked to the manager of our hotel and he told us - it happened to me many times and always they returned the fund -. I know very well this man, he was telling the truth. Maybe he could say - sometimes - instead of - many times -.

It is the first year I need to withdraw such a lot of money (my wife came, wanted to stay in good hotels, and they give you a good discount when you pay in cash).

More you withdraw more you can face a problem.

Till now my case is pending. I am waiting the answer of my bank. As I was unable to give a receipt I remain pessimistic.
#9 Mar 15th, 2018, 16:06
Join Date:
Jan 2016
Location:
Faridabad {fraudabad}
Posts:
668
  • RahulDeva is offline
#9
Quote:
Originally Posted by bitchou View Post I go on withdrawing in SBI ATM (IOB no). No problem but, I remember...

...19/20 days ago I talked to the manager of our hotel and he told us - it happened to me many times and always they returned the fund -. I know very well this man, he was telling the truth. Maybe he could say - sometimes - instead of - many times -.

It is the first year I need to withdraw such a lot of money (my wife came, wanted to stay in good hotels, and they give you a good discount when you pay in cash).

More you withdraw more you can face a problem.

Till now my case is pending. I am waiting the answer of my bank. As I was unable to give a receipt I remain pessimistic.
In india you are supposed to complaint to the bank where you have your account. They are liable to return the money within a fixed time {not sure if it's a week or a fortnight} post which a flat per day compensation is given. Not sure in your case{assuming your account is not in an indian bank} but you should put your case in writing. A mail to the bank whose ATM you used mentioning the location and time of withdrawal.
Bank websites have a clear escalation chain.
Do update action taken.
#10 Mar 18th, 2018, 07:17
Join Date:
Apr 2004
Location:
Paris France
Posts:
428
  • bitchou is offline
#10
Thank you RahulDeva.

When the same problem happened in SBI near Dehradun I went to the bank and they did not write anything, just told me - it will be refunded after 24h -. It was the truth. And this ATM gave me a ticket.

I went in the IOB to tell them. Lokesh, who was introduced to me as the manager, told - Usually it is refunded after 48h maximum. If not contact your bank -. But the ATM did not give me any ticket. Do they have to trust me? Maybe I am lying?

My case is pending in my bank. I have to wait till the first week of April..
#11 Mar 18th, 2018, 14:35
Join Date:
Jan 2016
Location:
Faridabad {fraudabad}
Posts:
668
  • RahulDeva is offline
#11
Quote:
Originally Posted by bitchou View Post Thank you RahulDeva.

When the same problem happened in SBI near Dehradun I went to the bank and they did not write anything, just told me - it will be refunded after 24h -. It was the truth. And this ATM gave me a ticket.

I went in the IOB to tell them. Lokesh, who was introduced to me as the manager, told - Usually it is refunded after 48h maximum. If not contact your bank -. But the ATM did not give me any ticket. Do they have to trust me? Maybe I am lying?

My case is pending in my bank. I have to wait till the first week of April..
Usually it gets refunded automatically. If not then you have to contact the bank where you hold an account. Is it Indian?
One more thing I have seen this happen only with government banks. Never heard this with private banks like ICICI and HDFc
#12 Mar 19th, 2018, 08:23
Join Date:
Apr 2004
Location:
Paris France
Posts:
428
  • bitchou is offline
#12
naya saal mubarak ho [happy new year ! (to all the IndiaMikers)] !

Hi RahulDeva,

Quote:
Originally Posted by RahulDeva View Post Never heard this with private banks like ICICI and HDFc
It is exactly what I was saying before, I am not lucky. Don't worry, it is not my worst problem, even if it is some money, since the 1rst of January.

Yesterday the new year began so it will be better.
#13 Mar 19th, 2018, 15:33
Join Date:
Oct 2004
Location:
Chennai, India
Posts:
70,125
  • Nick-H is offline
#13
Quote:
Originally Posted by bitchou View Post Yesterday the new year began ...


But, is that just for Telugu (Andhra Pradesh) people?
#14 Mar 19th, 2018, 16:22
Join Date:
Apr 2004
Location:
Paris France
Posts:
428
  • bitchou is offline
#14
Quote:
Originally Posted by Nick-H View Post

But, is that just for Telugu (Andhra Pradesh) people?
Hi Nick-H

Yesterday I received a nice drawing via WhatsApp from from a Rajasthani friend.

I undertood this is for everybody who is Hindu and follows the the vikrami (?) Hindu calendar. caitr (pronounce chaitra) is the first month of the year and starts between March and April.

Probably we can find differences between the North and the South.
#15 Mar 19th, 2018, 16:40
Join Date:
Oct 2004
Location:
Chennai, India
Posts:
70,125
  • Nick-H is offline
#15
Quote:
I undertood this is for everybody who is Hindu
Not at all that simple! It varies from state to state. Kerala is not the same as TN, even! As far as I know, although there may be an authority for it, there is no unified New Year celebrated by all Hindus. My not-Telugu Hindu friends here were not celebrating anything yesterday.

Similar Threads

Title, Username, & Date Last Post Replies Views Forum
Daily ATM limit increase - does that mean cash problems are over Mar 5th, 2017 17:52 142 12576 Money Issues and India Travel
atm Jan 21st, 2009 00:36 11 2037 Goa
Atm Feb 9th, 2007 03:08 6 1660 Goa
ATM's Apr 8th, 2005 12:28 2 1580 Chai and Chat


Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
Forum Rules»
Trackbacks are Off
Pingbacks are Off
Refbacks are Off
Thread Tools
Display Modes

Search Engine Optimization by vBSEO 3.3.2
© IndiaMike.com 2018
Page Load Success