Train Fare Price Change & Refund - what's your lowest refund?
OceanTragic
India > India Travel - Getting There and Around > India Travel > Indian Railways
#1
| Still lurking

Train Fare Price Change & Refund - what's your lowest refund?

What a professional and well run outfit India Railways are.

Today I got four emails from them, each one detailing a refund I'm going to get due to price differences in trains I had booked before 1st April 2009 but took after 1st April 2009.

Dear Customer,

Thank you for using IRCTC's online rail ticket booking services.
From 1st April?08 Railway has revised the passenger fares. As you have booked tickets prior to 1st-April?08 an amount of Rs.12.00 towards the difference of fare for the ticket booked vide PNR No XXXXXXXXXXX has been issued to electronic payment gateway on 22-May-2009 . Same shall appear in your account within two to three working days. You are requested to please check with concerned bank regarding the same. We regret the delay if any, in crediting back the refunds.
We solicit your continued patronage to our services,
Warm Regards,
care@irctc


Amazing. Which other countries/companies would does this? Certainly not the rail companies in England.


So what's your lowest refund? Can you beat Rs12, bearing in mind it was for four of us?
India blogs: monsoon meandering (2011) and big cats & holy ghats (2009)
Type 1 diabetes blog: circles of blue.

4 Replies

#2
| V.SRINIVASA PRASAD
Dear OceanTragic,

##IRCTC is a Corporation which functions under Ministry of Railways.

##The passengers who booked their tickets through PRS Counter, certainly, would NOT have got this Refund, whatever may be the amount involved.
#3
| retired
#4
| Still lurking

Originally posted by: steven_ber View Post

Wow, I'm impressed.


I'll update with the actual amount once it goes through to my account.

In total, for 4 trains, I'm likely to bank over £1.50, which of course I'll put towards my next trip :D
India blogs: monsoon meandering (2011) and big cats & holy ghats (2009)
Type 1 diabetes blog: circles of blue.
#5
| bang a whore? Bangalore Dammit!
Ahh, this is the right side of Indian Railways and bureaucracy.

Just you wait, till the wrong end of the stick hits you.

:)

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