Solving problems with IRCTC/Cleartrip registration

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#1 Dec 31st, 2011, 19:41
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#1
This thread is for people outside India who are having problems setting up their IRCTC/Cleartrip accounts for purchasing rail tickets.

If you are encountering problems here are a few things you can try:
  • Make sure that you are not trying to register between 07.00 and 11.00 Indian Standard Time when the registration system is closed.
  • If you have had a previous account do not use the same mobile phone number to register again – it will be blocked.
  • Make sure that the 'made up' 10 digit mobile number that you use to register is not an obvious combination of numbers such as 1234567890. Somebody will already have used it and your registration will fail.
  • Don't select a number starting with a 0 as your 'mobile number'.
  • Try using a different Internet Browser while you attempt to register.
  • Try calling the the IRCTC Careline at +9111 393 40000. Some people have had their problems solved by a call to the helpline.

If all else fails post details of your problem on this thread.

NOTE: If you have not opened a Cleartrip or IRCTC account yet, read this article first: Setting up your IRCTC and Cleartrip accounts for buying railways tickets from abroad
Last edited by nadreg; Jan 20th, 2014 at 07:21..
#781 Jun 22nd, 2018, 00:51
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#781
It has been a year or more since I registered, so can't remember the exact steps... It seems to have altered since then anyway.

Keep going, it sounds as if you are making progress.


Good luck,


Ed
#782 Jun 22nd, 2018, 02:19
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  • homerus is offline
#782
PRAISE THE LORD,PRAISE HIM.
All because I clicked on the link on the Man In Seat 61. If I had done that in march I could have saved myself a migraine. Why the Next Generation sign up page that I googled did not work,is a mystery.
I go to Rwanda, next month. India next year,in fact I have neglected to do any homework for Rwanda as getting Irctc sorted out,just took over.
Well it is fixed and will sleep easy.
Over and out.
Homerus.
#783 Jun 22nd, 2018, 02:41
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#783
I found the problem, If you bring up the Irctc sign up page you then you have to click on home,then register and the right page comes.
Such is life.
Homerus.
#784 Jul 6th, 2018, 15:39
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#784
Quote:
Originally Posted by homerus View Post I found the problem, If you bring up the Irctc sign up page you then you have to click on home,then register and the right page comes.
Such is life.
Homerus.
Hi homerus,

I'm about to open a new account with IRCTC since I messed up my old account months ago and can't access it any more. Will start by opening some new mail account, but I certainly don't want to get a new mobile number just for IR.

By the way: I use an Indian SIM card while in India, so how does that work out if I want to book a ticket from within India??


Anyway, could you please just put down the steps you followed for opening your account? I haven't quite understood how you got there from the maninseat61. It seems you opened your account VIA the seat61 site... Please explain.
#785 Jul 9th, 2018, 02:07
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#785
Quote:
Originally Posted by Wildhorse View Post Hi homerus,

I'm about to open a new account with IRCTC since I messed up my old account months ago and can't access it any more. Will start by opening some new mail account, but I certainly don't want to get a new mobile number just for IR.

By the way: I use an Indian SIM card while in India, so how does that work out if I want to book a ticket from within India??


Anyway, could you please just put down the steps you followed for opening your account? I haven't quite understood how you got there from the maninseat61. It seems you opened your account VIA the seat61 site... Please explain.

Anyone?

Has anyone actually bought a new SIM card just to get a new mobile number for the IRCTC registration? Do they actually expect people to get a new mobile no. just for IRCTC?? (those who previously had an account and still have the same mobile no...)
#786 Jul 9th, 2018, 11:45
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#786
Quote:
Originally Posted by Wildhorse View Post Anyone?Has anyone actually bought a new SIM card just to get a new mobile number for the IRCTC registration? Do they actually expect people to get a new mobile no. just for IRCTC?? (those who previously had an account and still have the same mobile no...)
Do not know if this will help. At some stage (Dec 2017)) there was a option to change Indian mobile number to my mobile number (Israel) - 972-52xxxxxxx still keeping the same Email address, same with wife's IRCTC account. I got a OTP for No. verification for user ID to my mobile No. which I used to make change. Did a trial booking to see if works and was successful.
About payment:Needs to payed via Atom Gateway (not sure what that is)
In: >My profile choose :> Prefered bank list.
Window will open, with avialable banks, scroll down till find: International cards (Powered by ATOM).
Click on it and click on button "Add"
Will get a Table: S.No. Bank Name Method of payment
1 International cards (Powered by ATOM) Banks with RDS
#787 Jul 9th, 2018, 12:16
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#787
I find in dealing with a lot of India related issues, it can be easier to take the line of least resistance, rather than looking for the "logic" in any situation.

Supermarket sim cards are only a few quid, just get one as a temporary measure, then replace back your existing sim once you get the OPT number?

Follow dcamrass's method, if you can't get that to work, just start over with a fresh email (a free yahoo one for example) and a new sim number.

Good luck!

Ed.
#788 Jul 9th, 2018, 12:22
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#788
Must add I never use my mobile phone when out of the country,use wifi if want to talk use whatsapp so sim card stays in the phone all the time.Also think to try and stay with a number that is in use
#789 Sep 14th, 2018, 11:31
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#789
Here I am several months later.
In march I went into next generation sign up and ticked all the boxes and clicked the button. I thought I had sent off an application. And for the next couple of months I developed a rapport with IRCTC help line etc enquiring about my application.
One day in June I was looking at the man in seat 61 site about India. I am sure that I clicked on a link and there appeared an application form for IRCTC. It did not look like the form that I filled out in March so I filled it in and I clicked the button. And 5 hours later I had my registration with IRCTC.

I am a 20th Century Stone Age Neanderthal/ Man with 21st Century Android Technology and we all know which is smartest.

'D'oh,' does spring to mind. Alas, these things happen.
Greetings,
Homerus.
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