Refund of e-ticket..
Zennieshax
India > India Travel - Getting There and Around > India Travel > Indian Railways
#1
| Member

Refund of e-ticket..

Hi, anyone who knows whether i could get a refund of shatabdi express ajmer 2015 ?? i missed the morning train (5:10am) this morning (13th/june) i was there on time but i got too many people nagging at me this morning. [Blush] i dont mind them do it other times tho..but anyway, do u think it be possible to get a refund? 2 e tickets. helppppp please.

38 Replies

#2
| Maha Guru Member
Sorry friend the answer is NO
#3
| Member
dang! no? hmmm never mind.
thanks man.
#4
| Account Closed
Is that special for e-tickets? Other tickets would be (for a certain percentage), right?
Reading tips, all picked up at IndiaMike :bunny: : INDAX's A Comprehensive Guide To India / ITHVC on Culture Shock & Travel Health / JetLag Travel Guides For the Undiscerning Traveller / India Travel Links
#5
| Maha Guru Member
REFUND RULES
UNUSED TICKETS ON WHICH NO RESERVATION HAS BEEN MADE :

If a ticket on which no reservation of a seat or berth has been made is presented for cancellation within three hours after the actual departure of the train for which the ticket is issued or for any ticket valid for the whole day, within three hours after the actual departure of the last train of the day for the destination station, refund of fare shall be made on every such ticket after deducting Rs. 20/- per passenger as clerikage.

UNUSED TICKETS ON WHICH RESERVATION HAS BEEN MADE :

(1) Subject to the provision of these rules, if a ticket on which reservation of a seat or berth has been made, is presented for cancellation, refund of fare shall be made after deducting cancellation charge from the fare as follows :-

(a) If a ticket is presented for cancellation more than 24 hours before the scheduled departure of the train cancellation charge shall be deducted at the flat rate of Rs. 70/- for A.C First Class/Executive Class, Rs. 60/- for A.C. 2 Tier sleeper class/ A.C. 3 Tier sleeper class/ First class/A.C Chair Car, Rs. 40/- for Sleeper class and Rs. 20/- for Second class.

(b) If the ticket is presented for cancellation within 24 hours and up to four hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the min. flat rate mentioned in clause (a).

(c) If the ticket is presented for cancellation within four hours before the scheduled departure of the train and up to -

(i) Three hours, when the ticket is for a destination station up to 200 KM.

(ii) Six hours, when the ticket is for a destination station of more than 200 KM but up to 500 KM., and

(iii) Twelve hours , when the ticket is for a destination station of more than 500 KM.,

after the actual departure of the train, cancellation charges shall be 50 % of the fare subject to the min. flat rate mentioned in clause (a).

Provided that for night train leaving between 21:00 hours and 06:00 hours (actual departures), refunds shall be admissible at the station within the time limit specified above or within two hours after the opening of reservation office, whichever is later.

(2) No refunds shall be granted at the station if the ticket is surrendered for cancellation after the expiry of the period mentioned under clause (c) of sub rule (1).

Note: (1) In the case of tickets issued for travel from some other stations refunds shall be admissible at the ticket issuing station provided that the ticket is surrendered before the schedule departure of the train from the station from where the ticket is valid.

(2) On a party/family ticket issued for more than one person, where some persons have confirmed reservations and others are on waiting list, full refund less clerkage charges is admissible for confirmed passengers provided that the entire ticket is surrendered for cancellation at the journey commencing station within four hours before the scheduled departure of the train and up to three hours after actual departure of the train.
#6
| Maha Guru Member
For OP it is more than 6 hours
#7
| Account Closed
Yes, I see. Thanks :) (--> Didn't know the timeframe was as limited though, good to know. Mind you, it's rather unique in the world to have any sort of refund scheme after departure at all, I think. ... --> Although come to think of it, where I live one can apply later for unused tickets. It's tricky and up to the discretion of the Railways though, perhaps not surprisingly as it's so open to abuse. I imagine if one does this for every ticket that just happened not to get stamped, one will soon call attention to oneself.)
Reading tips, all picked up at IndiaMike :bunny: : INDAX's A Comprehensive Guide To India / ITHVC on Culture Shock & Travel Health / JetLag Travel Guides For the Undiscerning Traveller / India Travel Links
#8
| Maha Guru Member
The reason behind assigning time limit according to the distance is preventing misuse of unstamped tickets
Once I was offered a ride by a person whome I came to know in Prague and rode in his car to Berlin altho I had a rail ticket. In Berlin I could easily get a refund on my unused ticket. The issue of misuse did cross my mind.
#9
| Maha Guru Member
Of course, if one knows someone time is more intangible (as long as you don't give the tickets away)..
#10
| V.SRINIVASA PRASAD
Dear Zennieshax,

After the departure of the Train, the E-Ticket holder MUST send an e-mail to IRCTC that he DID NOT BOARD the Train.
----
The IRCTC will verify your statement with Railway Authorities by going through the Reservation Charts of that day. If you are marked as NOT TRAVELLED, the IRCTC will be informed accordingly.
Then the IRCTC will refund 50% of the amount paid by you and the same will be credited in your Bank Account.
-----
This process, according to IRCTC, requires a minimum of 90 days for completion.
========
##BUT IF THE TTE FAILS TO MARK YOU AS 'NOT TRAVELLED' IN THE RESERVATION CHART, THEN YOU WILL NOT GET ANYTHING.
=========
##In general, it is always better to cancel the E-Tickets before Charting, that is, 4 hours before the scheduled departure of the Train.
#11
| Member
thank you u guys ; )

guys thanks so muchhhh!!!
#12
| Member

What should i do fo my refund??

Hi everyone,
I just happened to book two tickets from bangalore city junction to trichy junction. I went through till the payment gateway and i entered my card number and password and clicked submit after which the page showed service unavailable. I then checked my bank transactions and found out that Rs. 392 was deducted from my account. I later on checked my booked history and found that no tickets where booked and also checked the seat availability for the same train(myladuthurai-6232) which showed the same number of seats before i actually booked. What shoud i do next for my refund. Kindly help me on this anyone.

Regards
Rahul Ignatius. E
#13
| V.SRINIVASA PRASAD
Dear Rahul,

You will get back this amount in the next 48 hours.
#14
| Maha Guru Member

Originally posted by: rahuliggu View Post

What shoud i do next for my refund. Kindly help me on this anyone.
Rahul Ignatius. E


Nothing. The system does a reconciliation nad refunds full amount to those whose payments was received, but ticket was not issued. It takes 2 or max 3 days to see the money in your account. If doesn't come in even after, then send them an email specifying all details and the transaction number when payment was completed.
#15
| Member

Originally posted by: vsp27759 View Post

Dear Rahul,

You will get back this amount in the next 48 hours.


Dear VSP,
Thank you for the quick reply. I just wanted to clarify if i have to send a mail to irctc or initiate any request for the refunding of the amount or will it be done through any automatic refund system. Thanks in advance.

Regards
Rahul Ignatius. E