Communication Problem!!!

#1 Jul 17th, 2008, 19:05
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  • xelalittle is offline
#1
I am trying to book a train ticket from Uk for my travel in India, I have done it twice now and it says the booking has failed due to communication error, I understand that this could be because the site is busy....but the second time I did it after 13.00 GMT as I read somewhere that the site is significantly less busy after this time.
I just dont know how many times I am suppose to try it as it keeps taking my money every time...
HELP!!!!
#2 Jul 17th, 2008, 19:07
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  • minkatheb is offline
#2
May be try clearing your cookies and internet cache? Sorry, that you are having trouble, just don't go bankrupt...
#3 Jul 17th, 2008, 19:09
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  • wsminkapila is offline
#3
Quote:
Originally Posted by xelalittle View Post I am trying to book a train ticket from Uk for my travel in India, I have done it twice now and it says the booking has failed due to communication error, I understand that this could be because the site is busy....but the second time I did it after 13.00 GMT as I read somewhere that the site is significantly less busy after this time.
I just dont know how many times I am suppose to try it as it keeps taking my money every time...
HELP!!!!

Make sure you check your balance with the bank or the credit card each time you see that communication error. You might also get charge for this. Secondly, it depends from which portal or website you are booking your flight from.

The above alternative can also be done.

Cheers !!!
#4 Jul 17th, 2008, 19:10
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  • capt_mahajan is offline
#4
I believe you have to just keep trying.

The money should be returned if deducted. Happened to me once.

also

http://www.indiamike.com/india/india...ickets-t38076/
.
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#5 Jul 17th, 2008, 19:37
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  • Nick-H is online now
#5
The dreaded communication error is all down to them; don't worry about trying stuff like cookies, it won't help.

Just try another time.

They do refund if you get as far as paying, but don't get a ticket yes.

My nickname for that site: steaming heap of stinking doggy dung (it makes me smile instead of scream!).

But it is good when it works.
~
Life gets aadhar every day.
.
#6 Jul 17th, 2008, 19:49
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  • shashank.aggarwal is offline
#6
They are very good with their refunds, so no need to worry much on that front...and keep on trying..

Sometimes it does stink, however when it works, its a breeze..
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#7 Jul 17th, 2008, 21:16
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  • Baba is offline
#7
I have found the site to work best as soon as it opens, which is something like 5.30h IST: you may still be awake in the UK....
Baba
#8 Jul 17th, 2008, 23:10
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  • Nick-H is online now
#8
It has had a major upgrade in the last year or two; it used to much worse!
#9 Jul 18th, 2008, 03:00
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  • HelenR is offline
#9
Quote:
Originally Posted by xelalittle View Post I am trying to book a train ticket from Uk for my travel in India, I have done it twice now and it says the booking has failed due to communication error, I understand that this could be because the site is busy....but the second time I did it after 13.00 GMT as I read somewhere that the site is significantly less busy after this time.
I just dont know how many times I am suppose to try it as it keeps taking my money every time...
HELP!!!!
I really like the IRCTC website but I might just be the only one

If they charged you during the failed communications, the money will automatically be refunded. Happened to me once, I didn't have to do anything. It takes 3-4 days to see it back in your account but I didn't mind.

I have no idea what the time difference is but since I'm in California (I believe 8 hours behind England), 5:00 IST is in the afternoon here and I never had any problems. You can check what time it is in India on the IRCTC website, on the top right corner it shows the local time. You might have to stay up a bit to catch 5:00 IST but I think it's worth it.

If it's not the website's fault, make sure you're choosing the right payment gateways (card types and banks). I've always used Citibank, and someone else used it with a non-Citi card (I believe) and was successful.

Good luck!

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