'communication error' booking train on irctc site. please help!

#1 Apr 21st, 2010, 18:56
Join Date:
Nov 2008
Location:
australia
Posts:
19
  • natti is offline
#1
i am trying to book a train from agra cantt to nzm station in delhi on the 7th may. the train number is 8477. when i get to the final stage (after entering amex details) i get this message:

"You Were Trying To Use amex Payment Gateway And The Transaction CouldNot Proceed Due To Communication Failure.

There was a problem in processing the transaction due to one of the following reasons:
You have used Back/Refresh button of your browser.
You may have processed the transaction from more than one window.
Bank has resent the transaction with the same transaction ID.
To check if the ticket is booked, please click on the "Booked Tickets" link on the left navigation. If not booked, you may proceed to book again. If excess amount is found to be debited from your account, the same will be credited back to your account.
We regret that your Transaction could not be processed."

i have already paid for another ticket on this site with amex so it should not be the card? i have not done any of the things they list like pressing back and so on. when i checked bookings it is not there.
i would really appreciate it if anyone could help with this, i am going a bit crazy.
thanks
#2 Apr 21st, 2010, 19:01
Join Date:
Jan 2010
Location:
Canadian in Switzerland
Posts:
221
  • NatashaC is offline
#2
I also got that message - in my case it was amex blocking the payment - first went through, second was flagged and stopped. it is worth calling them (amex)
N
#3 Apr 26th, 2010, 16:18
Join Date:
Nov 2008
Location:
australia
Posts:
19
  • natti is offline
#3

thank you!

thanks so much for your help natashac.
that was it. i can't believe that i did not think of that.
much appreciated

Similar Threads

Title, Username, & Date Last Post Replies Views Forum
Amazing new Flight+Train+Bus Booking Site Nov 21st, 2009 11:57 7 2513 Indian Railways
another option to get a train seat when irctc site is down? Dec 15th, 2007 18:03 6 25828 Indian Railways
What does WL/5 on irctc train booking mean? Feb 3rd, 2007 22:27 15 71438 Indian Railways
How to delete "Failed Payments" on IRCTC booking site? Dec 4th, 2006 06:33 1 12597 Indian Railways
help. already made 6 reservations at irctc site Dec 19th, 2005 13:18 9 2049 Indian Railways


Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
Forum Rules»
Trackbacks are Off
Pingbacks are Off
Refbacks are Off
Thread Tools
Display Modes

Search Engine Optimization by vBSEO 3.3.2
© IndiaMike.com 2018
Page Load Success