cancelling tickets

#1 Feb 13th, 2011, 05:16
Join Date:
Sep 2010
london, uk
  • berni is offline
We are going to India in April and were planning to go to Darjeeling so have booked return tickets from Kolkata to NJP as an Indrail pass (I really dont understand how this works) through an agent in Wembley, North London.
Due to the trouble in Darjeeling I think we are going to change our plans now and head south to Puri/ Vizak instead.
Can we get a refund on our tickets? How do we do that? Do we have to do that through our man in Wembley or in India or how? I think I will just book our next tickets through Cleartrip as i have found the whole Indrail thing very confusing.
I'm going to call the agent on Monday but in the meantime can anyone shed any light on how it all works ( I am hoping to book the new tickets tomorrow).
#2 Feb 13th, 2011, 06:42
Join Date:
Jun 2010
Hyderabad, india
  • narendra.d is offline
If you are still in the UK, get these done by the Agent. They will do it.

I am not sure, but don't think you get a refund just as you don't have to pay for the new tickets. PM Mark Lester on this forum. He knows a lot about these Indrail passes.
#3 Feb 18th, 2011, 02:34
Join Date:
Sep 2010
london, uk
  • berni is offline
Thanks. Just spoken to the agent - I will take the tickets to him to get a refund once we have made a decision abou where we are going.

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