Sunderban Tiger Camp Refund Fiasco

jonathandamiani · Jan 30th, 2009, 07:39

After making reservations for a 3 day tour of the Sunderbans for a trip I was to take in late December I had to cancel my trip to India due to work. As soon as I found this out, nearly a month before my holiday, I contacted the folks at www.sunderbantigercamp.com to cancel my reservation. After not hearing from them for almost 3 weeks, and after 2 or 3 emails I started to phone them. Long story short, I have given them my bank details, phoned them several times, e-mailed them dozens of times and as February approaches have still not received any of my refund. While it was very very easy for the sunderban tiger camp to receive my money via the internet, it seems impossible for them to refund it the same way. Buyer beware!

PeakXV · Jan 30th, 2009, 08:47

What did they say?

Aishah · Jan 30th, 2009, 08:56

Maybe it will come eventually - some things take a lot of time here! I'm interested in what they said when you phoned too.

jonathandamiani · Jan 30th, 2009, 10:22

the first few phone calls they said, "wait another week."
the next emails they said, "we gave your information to the bank, you'll just have to wait."

indracal · Apr 27th, 2009, 13:50

@jonathandamiani - It's about 3 months since your last post, did you get your refund?
If yes, when? Just curious - as one of our important client from US is interested in them - and I we don't want to get them in trouble!

If no, what are the answers you are getting when you are following them up (calls/mails)?

jonathandamiani · May 9th, 2009, 03:25

Months later and I have finally received my refund. The folks at Sunderban Tiger Camp were very friendly when I puchased the ticket and very friendly when asking me to post this reply that I have received my money.

Aishah · May 9th, 2009, 11:24

Well that's good news, even though it did take a while!

dillichaat · May 9th, 2009, 11:39

Great news for you! Hmm, I'll have to consider revising my first India-axiom

(a rupee, once handed over, is never returned). Very probably the post here had something to do with it and they started taking flak and difficult questions.

indracal · May 11th, 2009, 14:09

Quote:

Originally Posted by indracal

as one of our important client from US is interested in them - and I we don't want to get them in trouble!

@jonathandamiani - Good news!

And bragging - Wondering if the phrase "one of our important client from US is interested in them" in my previous post had anything to do with it!!

But alls well that ends well!

Jan 30th, 2009, 07:39	#1
jonathandamiani Member Join Date: Oct 2008 Location: Shanghai Posts: 6	Sunderban Tiger Camp Refund Fiasco After making reservations for a 3 day tour of the Sunderbans for a trip I was to take in late December I had to cancel my trip to India due to work. As soon as I found this out, nearly a month before my holiday, I contacted the folks at www.sunderbantigercamp.com to cancel my reservation. After not hearing from them for almost 3 weeks, and after 2 or 3 emails I started to phone them. Long story short, I have given them my bank details, phoned them several times, e-mailed them dozens of times and as February approaches have still not received any of my refund. While it was very very easy for the sunderban tiger camp to receive my money via the internet, it seems impossible for them to refund it the same way. Buyer beware!

Jan 30th, 2009, 08:47	#2
PeakXV Naan.tering Nabob Join Date: Oct 2005 Location: Abode of Glooscap Posts: 5,879	What did they say? __________________ What lies behind us and what lies ahead of us are tiny matters compared to what lives within us. ~ Oliver Wendell Holmes Don't go to India ~ Pre-trip Warnings & Misconceptions?

Jan 30th, 2009, 08:56	#3
Aishah She-who-must-be-obeyed! Join Date: Mar 2007 Location: Jaisalmer Posts: 7,624	Maybe it will come eventually - some things take a lot of time here! I'm interested in what they said when you phoned too. __________________ "Life can only be understood backwards, but it must be lived forwards."

Jan 30th, 2009, 10:22	#4
jonathandamiani Member Join Date: Oct 2008 Location: Shanghai Posts: 6	what they said the first few phone calls they said, "wait another week." the next emails they said, "we gave your information to the bank, you'll just have to wait."

May 9th, 2009, 03:25	#6
jonathandamiani Member Join Date: Oct 2008 Location: Shanghai Posts: 6	Resolved Months later and I have finally received my refund. The folks at Sunderban Tiger Camp were very friendly when I puchased the ticket and very friendly when asking me to post this reply that I have received my money.

Apr 27th, 2009, 13:50	#5
indracal Wanderlust - but bills bug! Join Date: Aug 2008 Location: Kolkata Posts: 514	@jonathandamiani - It's about 3 months since your last post, did you get your refund? If yes, when? Just curious - as one of our important client from US is interested in them - and I we don't want to get them in trouble! If no, what are the answers you are getting when you are following them up (calls/mails)?

May 9th, 2009, 11:24	#7
Aishah She-who-must-be-obeyed! Join Date: Mar 2007 Location: Jaisalmer Posts: 7,624	Well that's good news, even though it did take a while!

May 9th, 2009, 11:39	#8
dillichaat Professional cynic Join Date: Sep 2008 Location: जोर बाग़,New Delhi Posts: 431	Great news for you! Hmm, I'll have to consider revising my first India-axiom (a rupee, once handed over, is never returned). Very probably the post here had something to do with it and they started taking flak and difficult questions.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Tiger, Tiger, Fly Back Home	Indizen	Indian Wildlife and National Parks	3	May 10th, 2008 22:01
Birmingham visa fiasco continiues	ColinT	Indian Visa and Passport Questions	3	Oct 17th, 2007 00:32
What should i do booking domestic flights with all this inter credit card fiasco	Ouzodave	Domestic India Flights	26	Aug 23rd, 2007 03:19
4-day, 5-star cruise into tiger terrain , Sunderban	ddutta	West Bengal	6	Sep 20th, 2005 09:26