Parcel sent from US to Pune stuck in Mumbai Customs!!! Please help!

#1 Jul 23rd, 2012, 00:29
Join Date:
Jul 2012
Location:
Omaha
Posts:
6
  • richa3010 is offline
#1
Hello!!

I had shipped a box containing few gift items from Omaha, USA to Pune, India.

I have been tracking the box regularly, and the current status on it right now is as follows -

7/21/2012 2:37:00 PM INDIA MUMBAI FOREIGN POST OFFICE Record item customs information (Inb)
Retention reason : Hight-value goods - Official Customs declaration required

I am not sure, what the status means. Can anyone please elaborate?

The parcel contains gift items. Ones that I bought from stores or online, wrapped them and put them together in a box myself and shipped it via USPS. The box contains a mug, a watch and two t-shirts. The total cost is not more than $70. I have declared the price on the invoice which is stuck on the outside of the box. As this parcel is a genuine gift, I really don't want the recipient to undergo any hassles while acquiring it. What can I do from here in order to get the parcel cleared from Customs!?

Thanks in advance for your help!

Best regards,
Richa
#2 Jul 23rd, 2012, 00:33
Join Date:
May 2003
Location:
Northern California
Posts:
5,360
  • wonderwomanusa is offline
#2
"Customes Declaration" is normally that little green label pasted to a package that tells the contents and value; they are normally attached to the package at the post office. No, an invoice won't do.
The map is not the territory. --Alfred Korzybski
#3 Jul 23rd, 2012, 00:39
Join Date:
Jul 2012
Location:
Omaha
Posts:
6
  • richa3010 is offline
#3
Quote:
Originally Posted by wonderwomanusa View Post "Customes Declaration" is normally that little green label pasted to a package that tells the contents and value; they are normally attached to the package at the post office. No, an invoice won't do.
Thanks!!

I do not recall any green label that USPS office attached on the box. I am not sure if they did later on. But the official USPS packing slip that was attached on the box (which I think I erroneously referred to as the "invoice" in my above post) DID contain the price of individual items contained in the box.

That is why I am a little confused on what they really want.
#4 Jul 23rd, 2012, 00:48
Join Date:
Oct 2005
Location:
Abode of Glooscap
Posts:
10,517
  • PeakXV is offline
#4
It sounds like a wrong value was entered or omitted. How did you declare it with regards to the description? Sometimes rupees are either entered or misinterpreted as $$$ values - thus it gets put into a high value goods category. You might get the receiver to inquire from his end or nominate a broker to do the same.
We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time. ~
T. S. Eliot

http://www.derekgrantdigital.com
#5 Jul 23rd, 2012, 00:53
Join Date:
Jul 2012
Location:
Omaha
Posts:
6
  • richa3010 is offline
#5
Quote:
Originally Posted by PeakXV View Post It sounds like a wrong value was entered or omitted. How did you declare it with regards to the description? Sometimes rupees are either entered or misinterpreted as $$$ values - thus it gets put into a high value goods category. You might get the receiver to inquire from his end or nominate a broker to do the same.
The USPS packing slip that I filled out was in dollars. I had to enter the name of each item, and next to it write down the value in dollars.

Eg. Mug - $9.99, and so on.

Thanks for your advice!
#6 Jul 23rd, 2012, 01:01
Join Date:
Oct 2005
Location:
Abode of Glooscap
Posts:
10,517
  • PeakXV is offline
#6
Yes, in this case all that has to happen is that a decimal point not transfer properly through the carbon paper. Thus a $9.99 cup can read as $999 cup. We've had that happen on more than a few occasions with our business in India. Indians are very fair as a rule ... but they can also be sticklers for accuracy with no wiggle room or sympathy for simple, obvious errors. That's just the way it is.
#7 Jul 23rd, 2012, 01:05
Join Date:
Jul 2012
Location:
Omaha
Posts:
6
  • richa3010 is offline
#7
Quote:
Originally Posted by PeakXV View Post Yes, in this case all that has to happen is that a decimal point not transfer properly through the carbon paper. Thus a $9.99 cup can read as $999 cup. We've had that happen on more than a few occasions with our business in India. Indians are very fair as a rule ... but they can also be sticklers for accuracy with no wiggle room or sympathy for simple, obvious errors. That's just the way it is.
I agree!!

I guess the only way would be give them a call and hopefully figure out the issue. I just do not want any customs duty charged on something so small, and something that is genuinely a gift (there's even a small hand-written note for my friend's birthday in that box)! And furthermore, have my friend go up and down the offices or worse, pay for his own gift!!

Do you have any idea on what category of items will get charged at customs and what will not?
#8 Jul 23rd, 2012, 01:23
Join Date:
Oct 2005
Location:
Abode of Glooscap
Posts:
10,517
  • PeakXV is offline
#8
I don't believe they'll be any charge when customs finally understands that the package is a B'day gift & under $100.00.

The problem is finding the 'right' person in charge of releasing the item & enlightening them about it's actual value(if in dispute), contents(if in dispute) & gift status(if in dispute).

It might be as simple as a single phone call & a fax from your end to release it .... or it could take several hours, phone work, foot work & explaining on the receiving end.

I'd get your friend to get a customs contact number, call them & find out the exact issue for starters. It may be something really, really simple. Good luck!
#9 Jul 23rd, 2012, 01:24
Join Date:
Jul 2012
Location:
Omaha
Posts:
6
  • richa3010 is offline
#9
Thanks! This really helps....!
#10 Sep 2nd, 2012, 19:32
Join Date:
Aug 2012
Location:
Philippines
Posts:
42
  • travelots is offline
#10
@richa3010 - Was the package delivered already? Experienced the same in my country. A friend of mine from the US shipped a Coach wallet, Nike sling bag and Iphone with accessories via a well known courier to my country and my package was stuck in customs for 4 agonizing days with the threat of being confiscated due to non-declaration of items. But my friend put everything in detail. Found out that the custom broker was very interested on keeping my package to himself. I sought helped from the courier's management and custom's upper management combined - after that hassle, I finally got my package!
#11 Sep 2nd, 2012, 22:16
Join Date:
Sep 2001
Location:
Land that shakes and bakes.
Posts:
14,993
  • edwardseco is offline
#11
Quote:
I do not recall any green label that USPS office attached on the box. I am not sure if they did later on. But the official USPS packing slip that was attached on the box (which I think I erroneously referred to as the "invoice"
One & the same, its the valuation assigned to the package at the post office at the customer's suggestion..
#12 Nov 8th, 2012, 21:40
Join Date:
Nov 2012
Location:
Indore
Posts:
1
  • brijendra is offline
#12
Hello,
One of my friend sent me Samsung Galaxy Tab for $200 including $45 shipping charge. He marked it as a gift so I wont be paying custom. The shipment was done from Florida to Indore, Madhya Pradesh.
Following are the details for the ship.
Label Number:
Air Bill number:
Mail type: USPS Priority Mail
Current status is: MUMBAI FOREIGN POST OFFICE Record item customs information (Inb)
Retention reason : Hight-value goods – Official Customs declaration required

Please assist me the procedure to get the shipment.

Thanks in Advance.

Brijendra Tiwari



Mod note: the Label number and Air Bill number have been deleted for your own security.
#13 Nov 9th, 2012, 12:36
Join Date:
Aug 2006
Location:
Homeless
Posts:
18,769
  • nycank is offline
#13
Quote:
Originally Posted by brijendra View Post
Please assist me the procedure to get the shipment.

Thanks in Advance.

Brijendra Tiwari
Pay the duty! Your friend should have filled a custom declaration form.

Similar Threads

Title, Username, & Date Last Post Replies Views Forum
Package lost/stuck in Mumbai customs, can one pay an agent to find it? Jul 29th, 2012 05:35 15 10359 Mumbai (Bombay)
Customs Agents (CHA) in Mumbai May 30th, 2009 12:40 2 5717 Moving to Mumbai
Wine bottle stuck in customs... Jan 14th, 2009 17:06 13 4245 You Are Not Alone
Mumbai airport customs Aug 26th, 2007 20:06 15 4975 Mumbai (Bombay)
stuck in Mumbai Jun 4th, 2005 20:49 12 1879 Indian Railways


Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
Forum Rules»
Trackbacks are Off
Pingbacks are Off
Refbacks are Off
Thread Tools
Display Modes

Search Engine Optimization by vBSEO 3.3.2
© IndiaMike.com 2017
Page Load Success