New Delhi Station & E-ticket scam!

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#16 Mar 4th, 2009, 12:13
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#16
Thanks Steven, it's good to have all this set out so clearly.
Quote:
Originally Posted by steven_ber View Post The policemen can ask to see your ticket <snip> they're easy to identify and most will have guns.
Generally speaking, if someone with a gun asks to see my ticket, or anything else for that matter, I tend not to argue too much!
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#17 Mar 4th, 2009, 15:18
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Quote:
Originally Posted by Bazzieb View Post Hi, I can't believe I'm posting about a scam for my first post. I'll make sure I also post up all of the details of the fabulous times I had on my three week trip to India in January.
I got to New Delhi station after only one night in India. When we got out of the car we were mobbed as we had expected - we saw very few tourists in Delhi at all, oddly. Everyone was trying to take our bags which we hung on to and we were pointed towards the entrances to the station on the sides. This seemed odd to me as I expected the entrance to be right in the middle under the big sign. However, my partner was in front and heading that direction so I followed. Sure enough, when we got there there were metal detectors and a guy in uniform who asked to look at our tickets. He told me my ticket wasn't confirmed. I told him it was an e-ticket and it was. He asked which coach we were in. I told him it was a 1st class ticket and we would know that when we looked on the board on the platform. (I'd done my homework - thanks India Mike). He told me that no, it wasn't confirmed and I had to go to the Government tourist office at Connaught Square to have it confirmed. If my seat was no longer available they'd sell me a new one. I debated all of this but he wasn't letting us through. My partner was insisting that as the guy worked there and was sending us to a Government tourist office that it must be legit. I was starting to doubt myself even though everything in me was yelling scam. He showed us on the map where the Government tourist office was marked and arranged for an autorickshaw to take us there. I kept looking over to where the big sign was and he kept telling me to focus on the map as we were short of time and he was telling me what I needed to do to catch my train. So, my partner, me, our big suitcases and two guys in front (one driving and one who could speak English) all went racing through Delhi to the tourist office. As soon as I had sat down and wasn't being bombarded I told my partner that I didn't believe any of this and if this office didn't look totally legit we were straight back in the rickshaw. Of course, we were taken up some back alley in Connaught Square to a tour operator. I flipped as we were running so late now and knew it was a scam to make us buy a new ticket. I got straight back in the rickshaw and told them to get us back in superfast time or all hell would break loose. When we got back to the station I ignored everyone - like EVERYONE - telling me where the entrances were at the sides and walked straight to the middle of the station. Sure enough, there were closed doors which were the proper entrances to the station. I have no idea what the other entrances were that we were being pushed towards. There were armed police etc. all checking us upon entry and I realised that the original guy in uniform wasn't even an employee of the railway company. We just caught our train - I really would have liked an extra few minutes to just go and thump the scammer who probably would have had a cut from the travel agent and probably did get a cut from the rickshaw driver. Everyone there is obviously in on this so anyone catching a train from New Delhi - head to the centre to enter the station, not the doors to the left or right of the facade.
why not go back to Delhi and give his gonads a good kicking and then tell him to have a nice day??????
#18 Mar 4th, 2009, 15:22
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#18
Quote:
Originally Posted by paya View Post We walked New Delhi railway station up and down a bit, because we've been accomodated in Ginger hotel which is right there. So I had a chance to meet couple of "ticket touts" and enlightened by this forum I always sent them to hell.
If they notice tourists coming from the street, they exchange some signs with each other. Man at entry gate, pretending to be an authority, asks you for ticked while holding a some pen and memo pad. He also attemptes to redirect me to the "tourist office" even if you can see big blue signs of tourist office pointing to second floor of main building.

I do not know local rulez, but I guess nobody is elligible to ask for ticket but train-conductor inside coach.
How was the Ginger hotel??
#19 Mar 4th, 2009, 22:49
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Quote:
Originally Posted by rhill1 View Post How was the Ginger hotel
It is the nicest hotel I stayed in India, but I paid 1000 Rs a night. I just posted my little review
http://www.indiamike.com/india-hotels/reviews/4458/

wanna add:
We arrived early morning and wanted to put luggage into baggage room until check in at 12, but they said it's not possible because I'm not yet checked in. They sent me to cloak room at platform No. 1 and when I saw 30m line line I gave it up, came back to hotel, made a bit of noise and finally put that backpack into hotel baggage room :-) Same story when I checked out. It was also not possible to store it, because I was not anymore guest and after Mumbai attack, they have such rules. Such rules are quite stupid since same backpack was last night in my room prior to it was scanned by guards at hotel gate when I arrived.

I can recommend it. Are you going here?
#20 Mar 5th, 2009, 16:32
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#20
Quote:
Originally Posted by paya View Post It is the nicest hotel I stayed in India, but I paid 1000 Rs a night. I just posted my little review
http://www.indiamike.com/india-hotels/reviews/4458/

wanna add:
We arrived early morning and wanted to put luggage into baggage room until check in at 12, but they said it's not possible because I'm not yet checked in. They sent me to cloak room at platform No. 1 and when I saw 30m line line I gave it up, came back to hotel, made a bit of noise and finally put that backpack into hotel baggage room :-) Same story when I checked out. It was also not possible to store it, because I was not anymore guest and after Mumbai attack, they have such rules. Such rules are quite stupid since same backpack was last night in my room prior to it was scanned by guards at hotel gate when I arrived.

I can recommend it. Are you going here?
G'day Paya,
i was in Delhi last june/july...i want to go back next year...i was there a week but i am having withdrawals and want to hit Parharganj etc!!!
#21 Mar 6th, 2009, 04:34
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#21
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Originally Posted by steven_ber View Post No, you can buy waitlisted tickets or RAC tickets online, see my 'Waitlist & RAC' thread for further explanation.
Oh, ok. I will have a look. I was under the impression that if you booked an e-ticket and printed it, then it had to be confirmed. I read something like that in the "Booking rail tickets from abroad- a Beginner's Guide" thread, but I may have misunderstood.


Nevermind my comment. I just opened that thread and the first sentence is:
"Now that waitlisted tickets can be purchased on the internet, itís time we had an article explaining waitlists, waitlisted tickets and RAC tickets."
Last edited by brownboy66; Mar 6th, 2009 at 16:12.. Reason: merged sequential posts
#22 Apr 25th, 2009, 20:26
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#22
Sorry for all trouble Bazzieb.
#23 Apr 28th, 2009, 17:34
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#23
Quote:
Originally Posted by jsme84 View Post hi , I m in delhi at the moment and I think the same guys tried to get me but I ignored them.
This guy told me to go in on the right hand side of the station , he was very insistent and was actually getting pretty aggressive about it when I started walking off.
If youre a tourist at New Delhi station,looking from the front , look up on the left hand side and you will see a blue sign with international tourist bureau. You follow the signs up the stairs and this is where you get your ticket.
I went to new Delhi station for 'the experience' the touts must have been having lunch...didn't have trouble getting up the stairs!!!!! What a sh%t hole the station is & much like Parharganj generally........good luck all....
#24 Jul 10th, 2012, 09:54
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#24

Exclamation New Delhi Railway Station scam diverting foreign tourists to expensive cabs

Hi everyone,

A friend of mine has just fallen victim to this scam at the New Delhi Railway Station. I've also met several other people over the years that have been caught by the same scam, some of them paying hundreds of Euros to get somewhere when they already have a valid train ticket booked.

How the scam works:

- An organised scam at the New Delhi Railway Station, in cahoots with railway officials, looks out for foreign tourists arriving at the station to catch their trains;
- They are stopped by touts, in uniforms and "Government of India" or "Indian Railways" written on their uniforms, and are asked to show their train tickets;
- When the foreign tourists show their tickets, the touts tell them that their train has been cancelled (mostly earning morning Shatabdis) and they will arrange for a cab;
- The travelers are taken to the taxi stands or to some rooms which are made to look like offices (even within the railway station!), and told that the train has been cancelled and there is no afternoon train or no seats on other trains;
- The travelers are taken to taxis which charge several times the amount of the normal taxi fare to the destination (I have met someone that paid 200 Euro for what should have been a Rs. 3,500 cab ride!);
- Railway officials are in the know of these scams as the touts stand right next to the police officials, and also take the tourists to some rooms within the railway station to make the tourists believe that the problem is a real one.

How to avoid the scam:

- First of all, ignore any so-called railway officials stopping you to look for your ticket;
- Continue to go inside the station and look at the information boards instead which say which train is cancelled. The Shatabdis are almost never cancelled;
- Don't leave the station till its time for your train to depart. You will then know whether the train has actually been cancelled or not;
- Keep an Indian contact's phone number with you if you can. Phone your travel agent, or your friend from a public phone or even borrow a fellow passenger's mobile. These days almost everybody has a mobile phone;
- If the train is cancelled, there will be hundreds of passengers stranded at the platform. You will not be the only one. Keep an eye out if all other passengers have the same problem;
- Indian Railways will never offer to book a cab for you! It is not their concern to provide alternate road transport to their customers!

Good luck to all!

Glandith
#25 Jul 10th, 2012, 21:19
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#25
This scam was just recently handled in the forum (so called wait seat scam). Unfortunately apparently this all happens with a full knowlege of the railways administartion and police thus except of raising the awareness hardly anything can be done about it.
#26 Jul 15th, 2012, 03:22
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#26
I say, be very careful to fall for absolutely nothing anyone outside the train station in Delhi tells you. It is not just people in railway uniforms, but also plain clothes people trying to divert you to someplace else.

They are very convincing, so no matter what they say, do what you are there to do no matter what. And, never mind if they show you things in the Lonely Planet as alternatives to what you are at the train station to buy. Don't get in a taxi, rickshaw or anything else, that they hail for you and don't go to any travel agents they recommend even if they are listed in the Lonely Planet.

And, if you do decide to use anything listed in the Lonely Planet, be sure it is the right one and not one nearby with the same name. And go there by your own decision, and not because somebody on the street suggest it. Decide where you are going, and what you are going to do, before leaving your hotel room.

I am convinced after staying in a hotel near the train station and seeing some of what goes on, that everybody should get a good night sleep, before buying train tickets or anything else in that area. It is easier to fall into the traps, when jet lagged or sick or tired.

Happy Scam Free Travels Everyone!
#27 Jul 17th, 2012, 22:24
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#27

Thumbs up

I was twice in that station and they always wanted to drag me to some "tourist office" on the right. It is good I already read about it before my trip and just ignored everybody who wanted to take a look to my ticket.

Quote:
Originally Posted by Mell View Post I say, be very careful to fall for absolutely nothing anyone outside the train station in Delhi tells you. It is not just people in railway uniforms, but also plain clothes people trying to divert you to someplace else.
#28 Jul 23rd, 2012, 16:48
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#28
Quote:
Originally Posted by Mell View Post
I am convinced after staying in a hotel near the train station and seeing some of what goes on, that everybody should get a good night sleep, before buying train tickets or anything else in that area. It is easier to fall into the traps, when jet lagged or sick or tired.
As someone who got into Delhi at 5AM with no sleep and a hangover i can second this. We were diverted to a travel office from the train station ticket queue, where we were offered a ridicilously expensive taxi ride to the wrong town. We left the office just to get directed to another office where we (stupidly) paid a 1000rs deposit(never to be seen again) for a bus ticket which turned out to be for a local bus. After this we found us in a third office where we eventually decided to just get the hell out of the city and booked our bus tickets to Sringanar.

5 hours of craziness later we finally found ourselves on a bus for which we did overpay(4000rupees for the bus and 2 nights accomodation in Kashmir) but which turned out to be a really interesting and great trip. It was a relatively cheap lesson into the craziness in Delhi, and in hindsight we did have a lot of fun with it.

But yea, enter Delhi well rested and stay out of any travel offices if you can. It's easier said than done .
#29 Oct 14th, 2012, 11:42
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#29
The scam described by the OP is running still. On both occasions in the past two weeks that I caught an early morning Shatabdi I was intercepted by a tout in plain clothes as I was about to load my bag onto the scanner. I was silly enough to show this clown my ticket the second time and was told my train did not run that day. Then wasted some energy on a few expletives.

There are other time wasters who loiter on the station side of the main road to the west of NDLS. They try to divert people to a crummy ticket office down the road. A friend and I fell for this years ago.
This space intentionally left blank.
#30 Mar 15th, 2014, 19:04
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#30

Ticket Scam at Delhi Station

Be aware that you should not hand your ticket over to anyone, regardless of if they look official or not. We were catching an early morning train when a man asked us if we had a ticket. We had. He then asked if we had a boarding pass, which of course we did not. He then said we had to go to the Foreigners Office to obtain one. When arriving there another man said our train had been cancelled but we could get an alternative from Old Delhi Station, but first must get in a taxi and exchange our ticket. All along we felt something was not right and in the end went back to the platform to see if the train had arrived. It had! The scam is that you will be taken to a travel agent who will say there are no tickets on the alternative train but they can provide a car and driver to take you to your destination.
Trains in India may be late but they are very rarely cancelled.
Be careful!
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