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Hotel asking for cc # or 100% deposit--is this typical?


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Old Aug 24th, 2008, 00:57   #1
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Hotel asking for cc # or 100% deposit--is this typical?

Hey everyone,

We're reserving hotels for our December trip to India and wanted to make sure this is typical of booking a room in advance:

Hotel Fifu in Jaisalmer is asking for a 100% deposit of our entire stay via PayPal (stated as super high season policy--we are staying over Chrimstas).

Amet Haveli in Udaipur has asked us to 'kindly forward card information to hold our room reservation'. I don't typically like to forward credit card information over e-mail (not secure!).


Thanks!
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Old Aug 24th, 2008, 01:04   #2
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Can't say if this is a typical practice or not, though I paid 100% deposit in advance to stay in Jaisalmer during peak tourist time in January a few years ago. I was really scared about doing it, but took the chance and it all worked out fine. I did ask for a written statement about their cancellation policy, and hoped for the best.

Kept a hard copy of all emails sent between myself and the hotel and brought it along on the trip.
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Old Aug 24th, 2008, 01:28   #3
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Any reservations I made over the internet asked for a credit card number. I'd send it in 2 separate emails.

But your credit card company probably won't clear any Indian transactions if they tried to prebill you or do anything funny. In fact you should call the credit card company before you go to let them know you'll be in India or you may find transactions being refused.
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Old Aug 24th, 2008, 01:41   #4
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i think hotels have a right to protect themselves against no-shows --- especially at super-high season.
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Old Aug 24th, 2008, 01:50   #5
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Thanks for sharing your experience!

Quote:
Originally Posted by SitaParityaga View Post
Kept a hard copy of all emails sent between myself and the hotel and brought it along on the trip.
We will keep this in mind-thanks!

Quote:
Originally Posted by hal2004 View Post
Any reservations I made over the internet asked for a credit card number. I'd send it in 2 separate emails.
This is not a bad idea-thanks for the tip!
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Old Aug 25th, 2008, 20:56   #6
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I've prebooked about 6 hotels for my India trip so far and only Fifu asked for me to pay anything upfront. I understand why they do it, but I'd rather not, so I've booked Shahi Palace instead, which also has excellent reviews.

I've been printing off the agreed prices in case of disagreement.
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Old Aug 26th, 2008, 01:20   #7
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I am against paying in full. If it is during peak season then they really should not have problem if you cancel withing a reasonable time frame. most reuted hotel chains have a reasonable cancellation policy.
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Old Aug 26th, 2008, 03:43   #8
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We were asked for some money (50% I think) up front in Jaisalmer (Shahi Palace).I wasn't crazy about the idea, but the amount was small and we did it. I needn't have worried. There were no problems. Good Luck.
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Old Aug 26th, 2008, 16:57   #9
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Fifu's Guest House always operated a policy of trusting that guests with reservations would honour those reservations and turn up. Over the past couple of seasons, however, they were let down by a significant number of people who had made a reservation - and even, in some cases, confirmed it on the intended day of arrival - and then simply did not turn up. By the time it was clear that the guests were not going to arrive (and Fifu would often wait until 9 or 10pm for them to show) it was too late to re-let the room and the guest house lost a considerable amount of money. Thus the new policy of asking for a deposit or, in peak season, 100% payment upfront.

I can understand reluctance to pay in advance for a guesthouse, but also appreciate Fifu's predicament.
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Old Aug 27th, 2008, 00:35   #10
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Thanks for your perspective everyone! Given the cancellations, I can understand Fifu's policy.
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