which are the best mobile and internet providers in mumbai?

Hi Everyone,

I will move to Mumbai from Goa end June. I am wondering which internet service provider I should choose (of course I want a fast connections), and which mobile phone company I should sign up with (preferably post paid). I had bad experiences with Airtel and Sify in the past, so I'd like to make an informed choice this time...

thanks for your help

thorsten

Reliance has launched its wireless data card for foast broadband type of speed. You can check it though.
Also they are good in connectivity and service but very poor customer care helpdesk

thanks ashukkb for your recommendation,

I just visited reliance's website. as usual on indian sites it's difficult to impossible to find relevant information without spending lots of time on it...

However, wireless internet is not really an option for me because I want to connect my network of 3 computers simultaneously via a router, and also because probably my system (Mac os x) will not be supported by usb modems. I doubt very much that their agents and call center employees have any clue about setup, maintenance and troubleshooting for macs. Sadly, crappy customer service is the rule with telephone companies and I have no hope that reliance is any different in this regard.

Their offers for mobile phone services are more interesting to me than the internet offers. does anyone have experiences with them?

any other ideas about internet providers?


thanks a lot

thorsten

After a bad experience with You we are now very happy with Airtel. I know many expats use airtel, and hardly anyone complains.

Edit: My husband also uses Airtel at work now, no problem there either.

I use Sify net and even I am very Happy About it!! It Might depends upon place to place, I live in powai!

The wireless service providers are

Tata indicom photon

reliance netconnect

Hi and thanks everyone for your help.

I am afraid wireless is not an option for me because of a networked computer system. My experience with both Airtel and Sify here in Goa has been not satisfactory at all, to put it mildly.
Indias SC stated recently remarked that most mobile phone and internet service providers lack in service ethics and display shameful disrespect and contempt for their customers. It cannot be any more official than a Supreme Court statement... so probably as consumers we don't have much of a chance here...
Airtel with it's clean facade, friendly but useless customer service and incompetent technicians and dubious legal methods, and Sify with it's ultra-slow response, frequent network issues, dangerously insecure networks (with my Sify connection I can look into other peoples computers. I told them, but they dont care!!! its a security threat in my opinion...), and a history of fraud and corruption at highest levels, but when the bill is due, they call you every day.... Thanks, but neither of them are an option for me

Maybe I am asking the wrong question:

which provider did you have bad experiences with and why?

more help is still very much appreciated.... thanx

TiX

I know wireless is not an option but...

Reliance netconnect USB works on Mac. Tried it.

Idea and Tata Indicom claim their USB connections work too- the Idea people were much more confident about it.


Generally, Airtel in Mumbai will be much more reliable than in Goa. You can get a line to your place and network your computers with a wireless (or other) router. Am using Airtel in Hyderabad, about 30 mins downtime in the last ten months.

My experience with Airtel has been positive, but it has only been a few months.

Before that, I had a bad few months with BSNL.

But...

Before that, I had a good couple of years with BSNL!

I have used Tata Indicom for some time but have not been very happy with them. Wouldn't recommend them, at least not their wired plans. Perhaps their wireless plans work better.

My general impression is that Airtel is the best ISP in Bombay so if that is available I would go with them regardless of your experiences in Goa. Unfortunately they aren't available in my building but I use them for my mobile plan (including mobile internet) and my overall experience has been decent.

Check out the Indian broadband forum with lots of threads on the different ISP's. Should give you a good idea about the various options.

Hi and thanks for all the great input. Definitely very useful info from you guys, and a great starting point for me and hopefully some more people facing the same question....

TiX

Using a USB connection for an hour or two the other day, atrocious speeds. And they are not exactly known for their service.

Hi,

I finally decided to sign up with airtel. speeds are good (2Mbps), no downtime so far. I will have to see if the 8GB download limit posts any problems.
I will report back after i have received my first bill...
thanks for your input

tix

All the best TiX

i have few friends who have got the new reliance broadband datacard and they have had good experience with the download speeds n constant connectivity
Anyone here has experiences to share ?
Ram