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Urgent anyone know Sandra Jones ?


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Old Mar 17th, 2008, 17:13   #1
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Urgent anyone know Sandra Jones ?

I am trying to trace a Sandra Jones who got a flight from London Heathrow to Delhi on Saturday (15/03).

Bit of a long story but she lost her suitcase/bag and I want to reunite her with her bag.

The forwarding details for her on the baggage are for the UK so a bit hard to track her easily in India. BA Delhi say to return the case to the airport but it might save her hassle if I just get it send by next day courier to her directly.
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Old Mar 17th, 2008, 17:37   #2
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best of luck buddy...
to sandra too..
;-)
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Old Mar 17th, 2008, 17:39   #3
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I know a Davy Jones....any chance he's the husband ??
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Old Mar 17th, 2008, 17:51   #4
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Shere - I think if you don't get an answer within 24 hours then return it to the airport. I guess the airport BA desk has all your contact details now? If she contacts there, they can pass this on or they can let you know etc.
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Old Mar 17th, 2008, 17:58   #5
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Sorted now. BA were playing silly buggers and the Gurgaon BA call centre staff kept telling me that they could not do anything. The number for BA at IGIA was constantly engaged. I have managed to get through and get it sorted.

A bit peed off that my parents walked away with someone elses suitcase without relising the mistake till they got home. Poor woman probably got no change of clothes. The least they could have done was counted their bags etc before walking away .
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Old Mar 17th, 2008, 18:01   #6
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Well that's a relief for all!
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Old Mar 17th, 2008, 18:03   #7
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Well that's a relief for all!
Probably but well angry they did not bother counting their suitcases etc before they walked off.
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Old Mar 17th, 2008, 18:16   #8
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The delhi airport can get very chaotic and sometimes these things happen... give them a break..
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Old Mar 17th, 2008, 18:31   #9
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The delhi airport can get very chaotic and sometimes these things happen... give them a break..
Suppose so, my mum was in wheelchair and they did not let my dad accomany her through the immigration. So when she got to the baggage area she (via the porter) had got a few cases on the trolley. My dad came and did likewise. Instead of 5 cases they ended up with 6 cases. The driver then loaded them onto the car roof rack and when they got home he unloaded them.

They did not notice till late last night when they needed to get a few things out their cases.
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Old Mar 17th, 2008, 19:19   #10
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Something similar happened with me while flying BA (they came to my home to deliver my lost baggage after 4 days at 2.30AMng up the whole neighbourhood by pressing almost 4-5 door bells) and their Gurgaon and Airport office are the most unfriendly, and most of the time, un professional lot.
Promised myself never to fly BA and still sticking to it.
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Old Mar 17th, 2008, 19:26   #11
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BA say they will collect the bag on Wednesday. But if there is anything missing they are going to lodge an FIR for stealing the bag. I said to the BA lady that there was a difference between theft and a genuine mistake. If it was theft we would never even bother trying to return the bag.

Nothing to worry about on our side as the bag is still locked etc. My parents are genuinely sorry for the mistake but this FIR rubbish means if any such problem happens in the future then will need to think twice about what to do next.
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Old Mar 18th, 2008, 08:19   #12
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I'm closing this thread - the original question has now been answered. Glad that it all got cleared up quite rapidly for you, shere.
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