Solving problems with IRCTC/Cleartrip registration

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#121
Mar 13th, 2012, 04:16 Member
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#121
You'll probably be able to log in on Cleartrip.com, but My understanding is that Cleartrip will no longer work to book tickets without being "integrated" properly. Also, your IRCTC account will probably be fine as long as you pay with Amex.

I could be wrong...
#122
Mar 13th, 2012, 20:46 Member
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#122
fl4ian, I finally got the mobile OTP from IRCTC and my cleartrip account synced with IRCTC. I guess I wasn't doing a good enough job explaining IRCTC what I needed and why. Your email message to IRCTC was perfect. Thanks!!!
#123
Mar 13th, 2012, 20:49 Member
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#123
Awesome! Glad it worked out for you.
#124
Mar 14th, 2012, 00:38 Alien from India
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#124
Ok, so i finally got around to linking my cleartrip account to the irctc account.
I followed the steps on cleartrip and entered my existing irctc account id.
I got an email OTP and a mobile OTP and my irctc account password (yes, it was changed as if i'm enrolling for a new account). Thankfully the irctc account still works (with the new password).

When i try to register the cleartrip account using the email and mobile OTP, it says "the username already exists" ???!!!

I've sent an email to irctc care to see what they can do about it.
#125
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Mar 14th, 2012, 20:02 Member
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#125
Quote:
Originally Posted by fl4ian View Post
I am from the United States and do not have an Indian mobile number. I am successfully registered on IRCTC (customer care sent me the SMS code to my email). IRCTC only accepts American Express for payment. Cleartrip.com is a Partner to IRCTC and they can accept Visa/Mastercard from foreigners. However, in order to integrate IRCTC and Cleartrip, there is a SECOND PROCESS. In this SECOND PROCESS, I will receive ANOTHER email code and ANOTHER SMS code. This is called the "SMS OTP" which OTP stands for One Time Password. I have already received the email OTP, but, just like the first process, the SMS OTP code was not received because I don't have an Indian mobile number.

The first process the email code was: xxxxxx
The first process the SMS code was: xxxxxx

The second process the email OTP code is: xxxxxx
The second process the SMS OTP code is: ?????

Again, this SECOND PROCESS is to INTEGRATE my existing IRCTC account with my Cleartrip account, so that I may use Visa and Mastercard to purchase rail tickets.

I need the SMS OTP (which was sent on March 2nd, NOT March 1st), to be sent to my email address (xxx@xxx.xxx) so that I can finish the integration steps between IRCTC and Cleartrip. The SMS OTP is NOT "xxxxxx", that was the SMS code from the first process.
Hang on - I just read this post again..
So, you need an email code & an SMS code AND an email OTP & an SMS OTP ???

Is the first pair of codes to establish your IRCTC account and the second set of codes to link the account with Cleartrip - is that how it works?
I have active accounts with both Cleartrip and IRCTC - I wonder whether I just need the email and SMS OTP codes to link the two...
#126
Mar 14th, 2012, 20:29 Member
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#126
You are correct, you need the second step only.
#127
Mar 15th, 2012, 22:24 Senior Member
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#127
As regards using a different email address,I just dropped the (-) & i at leasst managed to send it off.
I will send of a passport scan tomorrow. Just in case,i will get a bottle of something stiff in,just to settle the nerves.
I'll let you know how it goes.
Take care.
Homerus.
#128
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Mar 16th, 2012, 03:53 Member
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#128
I've got some correspondence going now but it's extremely frustrating. I ask a question - get a reply with a ticket number - respond quoting the ticket number in the title - get an automated response with a new ticket number - and so on...!
#129
Mar 16th, 2012, 06:39 Member
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#129
Does anybody know which gateway accepts international credit card?

I registered at IRCTC but when i came to the payemnt step, they dont accept my credit card. T.T
#130
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Mar 16th, 2012, 13:25 Siderodromologist
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#130
Quote:
Originally Posted by jhiker View Post I've got some correspondence going now but it's extremely frustrating. I ask a question - get a reply with a ticket number - respond quoting the ticket number in the title - get an automated response with a new ticket number - and so on...!
If you read the very first post of this thread you will see how to deal with this problem.
The inconvenience caused is deeply regretted.

Blog 2013 Indian Railways ARP changed to 60 days on 1st May 2013.
#131
Mar 16th, 2012, 14:59 Member
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#131
Thanks everyone! I just got my account activated from abroad using all the information here You all are amazing! Can't thank you guys enough!
#132
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Mar 16th, 2012, 15:09 Siderodromologist
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#132
Quote:
Originally Posted by lovetif View Post Does anybody know which gateway accepts international credit card?

I registered at IRCTC but when i came to the payemnt step, they dont accept my credit card. T.T
You need to have an American Express card and use their gateway.
#133
Mar 16th, 2012, 15:30 Member
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#133
Next on the agenda: Linking IRCTC and cleartrip. Thanks for all the information.
#134
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Mar 16th, 2012, 15:43 Siderodromologist
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#134
Quote:
Originally Posted by Obnoxiouslybig View Post Next on the agenda: Linking IRCTC and cleartrip. Thanks for all the information.
If you have an Amex card you might be better just using IRCTC. There are quite a few trains missing from Cleartrip.
#135
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Mar 16th, 2012, 19:44 Member
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#135
Quote:
Originally Posted by Dave W View Post If you read the very first post of this thread you will see how to deal with this problem.
Yes - I read it - thanks.
Are you saying you always need to respond using the most recent ticket number even if it's only an auto-response?

I thought the idea might be to always reference the first ticket number in order to identify the correspondence thread and hence the original inquiry

Maybe it doesn't work like that
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