Solving problems with IRCTC/Cleartrip registration
Quote:
Called last night and again this morning and told to wait for the code. In the meantime this morning was sent again my password and email code! The operator this time send she would chase with an email. So I wait too.
Originally Posted by stefano 
Machadinha, thanks for the advice. I just called them again and spoke to an operator and a supervisor. First the operator told me they had sent me the mobile OTP already (maybe he saw that a mobile OPT code was sent to me the first time I set up the IRCTC account) and when I insisted that I needed a new one to "verify for partner website" and that I didn't get any email from IRCTC, he had me talk to his supervisor who told me that it can take up to 48 hours for IRCTC to send me the Mobile OTP code because they have to verify my passport info (again). I keep my fingers crossed that I will get it today, otherwise I will call them tonight.
Machadinha, thanks for the advice. I just called them again and spoke to an operator and a supervisor. First the operator told me they had sent me the mobile OTP already (maybe he saw that a mobile OPT code was sent to me the first time I set up the IRCTC account) and when I insisted that I needed a new one to "verify for partner website" and that I didn't get any email from IRCTC, he had me talk to his supervisor who told me that it can take up to 48 hours for IRCTC to send me the Mobile OTP code because they have to verify my passport info (again). I keep my fingers crossed that I will get it today, otherwise I will call them tonight. I have managed to set my IRCTC account up okay but am still not able to make train bookings through Cleartrip. Have emailed IRCTC to find out what is going on and they say I have JUNK values in my profile and to contact Cleartrip - railesc@cleartrip.com - I suspect it is the postcode issue and/or mobile number conflicts.
Quote:
This is really frustrating. While I was on the phone with the operator he also sent me the email OTP twice (two different ones) so the mobile OTP seems to require a different burocratic process that involves checking a passport that's already been checked (at least, in my case). They must come up with a better system, at some point. Too bad we got caught in the middle of this transition.
Originally Posted by Jotravels Called last night and again this morning and told to wait for the code. In the meantime this morning was sent again my password and email code! The operator this time send she would chase with an email. So I wait too.
Called last night and again this morning and told to wait for the code. In the meantime this morning was sent again my password and email code! The operator this time send she would chase with an email. So I wait too.
Quote:
This is exactly the problem I had and going back and fourth with emails each saying it was the other site. In the end I opened a new email account and have as you will see above started the process again.
Originally Posted by Rivercity I have managed to set my IRCTC account up okay but am still not able to make train bookings through Cleartrip. Have emailed IRCTC to find out what is going on and they say I have JUNK values in my profile and to contact Cleartrip - railesc@cleartrip.com - I suspect it is the postcode issue and/or mobile number conflicts.
I have managed to set my IRCTC account up okay but am still not able to make train bookings through Cleartrip. Have emailed IRCTC to find out what is going on and they say I have JUNK values in my profile and to contact Cleartrip - railesc@cleartrip.com - I suspect it is the postcode issue and/or mobile number conflicts.
Quote:
Its very frustrating
Originally Posted by stefano This is really frustrating. While I was on the phone with the operator he also sent me the email OTP twice (two different ones) so the mobile OTP seems to require a different burocratic process that involves checking a passport that's already been checked (at least, in my case). They must come up with a better system, at some point. Too bad we got caught in the middle of this transition.
This is really frustrating. While I was on the phone with the operator he also sent me the email OTP twice (two different ones) so the mobile OTP seems to require a different burocratic process that involves checking a passport that's already been checked (at least, in my case). They must come up with a better system, at some point. Too bad we got caught in the middle of this transition. 
Quote:
congratulations! how long did it take from the time you requested to when they sent it to you?
Originally Posted by Klompen Hang on in there, I got my activation code yesterday, and booked my tickets today using a Dutch Master card with cleartrip.com
Hang on in there, I got my activation code yesterday, and booked my tickets today using a Dutch Master card with cleartrip.com I am nearly there as well. Just waiting for the mobile one time password to come through and I think I should be ready to go as Cleartrip seems to be recognising my IRCTC account. Will provide an update as soon as I get the password.
I just tried to synch my makemytrip account with IRCTC, got an email from IRCTC with login info, email OTP but no mobile OTP, so I requested mobile OTP to care@irctc.co.in. And now they have two requests of mobile OTP from me, one for cleartrip and one for makemytrip. Of course this time around the email password and email OTP are different than when I applied through Cleartrip. So either this will mess things up for me, or they'll finally give me a g..damned mobile OTP and I will be able to book the trains I need to book!!
#88 
Mar 6th, 2012, 21:25 Member
- Join Date:
- Sep 2001
- Location:
- Missing, see bottom of post
- Posts:
- 15,097
Quote:
Booking a train ticket from abroad is a doddle, wait till you get to India for all the real crazy stuff.
Originally Posted by Rivercity I just see all this as good practice for when I arrive in India in April 
I just see all this as good practice for when I arrive in India in April 
Quote:
What train, date, class, station from and to, how many travelling?
Originally Posted by Rivercity The train I needed to book is now waitlisted...
The train I needed to book is now waitlisted... .
SOS: Missing Person...
Please look at this thread, even if you are not in India.: Have you seen Jonathan Spollen?
He could be anywhere now: You might have met him, be able to help, or give information.
SOS: Missing Person...
Please look at this thread, even if you are not in India.: Have you seen Jonathan Spollen?
He could be anywhere now: You might have met him, be able to help, or give information.
Quote:
It USED to be a doddle....
Originally Posted by steven_ber Booking a train ticket from abroad is a doddle, wait till you get to India for all the real crazy stuff.
What train, date, class, station from and to, how many travelling?
Booking a train ticket from abroad is a doddle, wait till you get to India for all the real crazy stuff.What train, date, class, station from and to, how many travelling?
Tamil Nadu Express, 15 April 2200, AC3 (or 2 or sleeper), Chennai Central to NDLS for two persons.
#90
Mar 6th, 2012, 22:16 Member
- Join Date:
- Sep 2001
- Location:
- Missing, see bottom of post
- Posts:
- 15,097
Quote:
Any other class will be fine, RAC in 2A (will confirm) and 1A and Sleeper Class have availability.
Originally Posted by Rivercity It USED to be a doddle....
Tamil Nadu Express, 15 April 2200, AC3 (or 2 or sleeper), Chennai Central to NDLS for two persons.
It USED to be a doddle....Tamil Nadu Express, 15 April 2200, AC3 (or 2 or sleeper), Chennai Central to NDLS for two persons.
3A has WL43 (or close, can't remember), and then there's perhaps 24-30 RAC places, so unlikely to get confirmed.
Similar Threads
| Title, Username, & Date | Last Post | Replies | Views | Forum |
|---|---|---|---|---|
| Cleartrip and IRCTC won't link... | Sep 5th, 2012 16:39 | 3 | 740 | Indian Railways |
| Cleartrip / IRCTC hiccups | May 19th, 2012 00:42 | 1 | 963 | Indian Railways |
| cleartrip no registration required? | Sep 12th, 2011 08:55 | 1 | 817 | Indian Railways |
| :: IRCTC :: - Registration | Jul 24th, 2011 03:06 | 8 | 16715 | Indian Railways |
| Using cleartrip or thomascook instead of irctc | Aug 24th, 2010 16:43 | 7 | 2641 | Indian Railways |
Posting Rules
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
Trackbacks are Off
Pingbacks are Off
Refbacks are Off
Linear Mode
