Solving problems with IRCTC/Cleartrip registration

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#31
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  • Rivercity is offline
#31
I am currently trying to register on the IRCTC site from the UK. A friend in Mumbai has provided me with his mobile number in order to get the mobile verification code, but he is not receiving the SMS message.

Anyone have any ideas?

ps. I have sent an email to care@irctc.co.in so hopefully they will let me know what is going wrong.
#32
Feb 29th, 2012, 11:23 Senior Member
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#32
I have just successfully registered from Australia.

I have just given more detail on the 'cleartrip' thread.
Last edited by OceanTragic; Feb 29th, 2012 at 12:57.. Reason: added link to Cleartrip thread.
#33
Feb 29th, 2012, 15:51 Siderodromologist
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#33
Quote:
Originally Posted by Rivercity View Post I am currently trying to register on the IRCTC site from the UK. A friend in Mumbai has provided me with his mobile number in order to get the mobile verification code, but he is not receiving the SMS message.

Anyone have any ideas?
Is it possible that your friend already has an IRCTC account linked to that number?
The inconvenience caused is deeply regretted.

Blog 2013 Indian Railways ARP changed to 60 days on 1st May 2013.
#34
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#34
The first number he gave me was already registered, so yes. However, he gave me another number and it said verification successfully sent but it was never received.
#35
Feb 29th, 2012, 16:25 Siderodromologist
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#35
I managed to get things moving by phoning IRCTC on +91 11-39340000.
#36
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#36
Thanks Dave - will give that a go if my email doesn't produce any results.
#37
Mar 1st, 2012, 02:46 Account Closed
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#37
Quote:
Originally Posted by Rivercity View Post ps. I have sent an email to care@irctc.co.in so hopefully they will let me know what is going wrong.
I wonder if they'll be so happy with you informing them you're trying to use a borrowed Indian cellphone nr. for it.

Can't say, maybe they won't mind.
#38
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#38
Thanks Dave W for such information on Railways.

Thanks
Tom
#39
Mar 2nd, 2012, 14:30 Account Closed
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#39
Hmmm.... the latest on it by Seat61, suggesting he isn't in fact succeeding in getting any foreign credit card accepted with IRCTC (? Or can anyone confirm Amex does in fact and still work?):

http://www.seat61.com/India.htm

Quote:
How to buy tickets - from outside India

... Option 1: Buy Indian train tickets online at www.cleartrip.com...

IMPORTANT UPDATE MARCH 2012: Now Cleartrip.com doesn't work for foreigners wanting to buy Indian train tickets, as IRCTC have forced them to require an Indian mobile number for account activation...

In 2011, IRCTC.co.in (Indian Railways own online booking service) rendered its train booking website useless for foreign visitors by insisting that the account activation code is sent to an Indian mobile phone number. Until February 2012, I suggested using Cleartrip.com as this was easier to use and allowed registration without an Indian number. Unfortunately, IRCTC has now forced Cleartrip to require an Indian mobile phone number too, in fact Cleartrip now require you to register for an account with IRCTC.co.in as part of the Cleartrip booking process, which means foreigners cannot book Indian trains online anywhere unless they use this workaround:

The possible workaround:

(1) Go to www.irctc.co.in and click 'Signup' under the login button to register for an account. In the mobile phone field, simply make a 10-digit number up. You may also have to knock the last letter off your UK postcode to get it accepted, or simply use that old favourite '123456'. But they won't phone you or send anything to you, so none of this matters!

(2) Then email their customer care department (care@irctc.co.in) with a scanned copy of your passport and your user name. They will activate your registration without an Indian mobile number.

(3) You can now buy tickets at www.irctc.co.in, as explained here. When it comes to payment, try 'Visa/MasterCard with Citibank', as this in theory should accept overseas cards. The Axis gateway definitely does not accept overseas cards.

(4) In reality, doing many test bookings recently, I have not been able to get either a MasterCard or a Visa accepted with any of the payment options. It looks as if Indian train booking is no longer possible unless you're Indian, but give it a try.

(5) In theory, once you have an IRCTC account you can now buy tickets at www.cleartrip.com using a ridiculously complex combination of your activated IRCTC account details and your Cleatrip.com account details, but I have not managed to get Cleartrip to work this way. So use this workaround to get an activated IRCTC.co.in account, and book at irctc.co.in as explained here, using the Citibank payment option at the payment stage.

(6) If all else fails, book Indian train travel in advance by buying a ½ day, 1 day or longer IndRail pass from UK agency www.indiarail.co.uk. See the IndRail pass info here.

If you have any further feedback, do let me know!
http://www.seat61.com/India.htm
#40
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#40
Its driving me crazy!

I have registered and emailed them for my mobile code, got this and it still doesn't work on Cleartrips nor IRCTC, I have spoken to Cleartrips twice and they say I should try again or try and get someone else to book on my behalf! I can only get through to IRCTC via email and they just keep saying its a problem with the Cleartrip portal! I have now set up another email account and Cleartrip account and am trying to register with IRCTC but it says "Your registration attempt did not succeed on IRCTC. The following is the response we have received
attribute "residPin" has a bad value: the value does not match the regular expression "([0-9]{6})"." or "Sorry,Connection Problems Please try again-200." on the IRCTC website! Any suggestions?
#41
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#41
For "residPin" has a bad value problem - try with six numbers, not with four, five or seven.
#42
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#42
Have anyone found a way to book tickets in IRCTC? using the account that I had last year, I tried the AMEX of one of my friends but still the payment doesnt go through I dont understand.....what shall I do? I created a new account and I sent an email with my passport scan and username and asked them to activate my account but still no answer.....help pleasee!!!
#43
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#43
you are at the mercy of IRCTC I'm afraid just keep hammering on their door is all I can suggest..

They have blocked third party access to availability as well I notice, very helpful!
#44
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#44
Thank you Klompen......Whats the worst case scenario? is there any agency that I could use that i could use to book my tickets? maybe an agency in india??
#45
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#45
In Delhi itself it's better to head for the Tourist Cell at New Delhi Train station....
But be aware you need to fill out a reservation form for each journey and you will need to do research beforehand as you will need the train number of the train you want to reserve.
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