Setting up your IRCTC and Cleartrip accounts for buying railway tickets from abroad

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#1 Sep 30th, 2012, 01:39
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#1

NOTE: This is a discussion thread for the article Setting up your IRCTC and Cleartrip accounts for buying railways tickets from abroad.
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Setting up your IRCTC and Cleartrip accounts for buying railways tickets from abroad

An article for foreigners trying to setup their IRCTC and Cleartrip accounts for buying Indian Railways tickets from abroad. Instructions and troubleshooting tips to help even the most novice of Indian Railways travelers register on both these sites and link their accounts together. Happy travels on the Indian Railway system! ... read more »

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#526 Dec 31st, 2016, 03:28
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#526
Quote:
Originally Posted by Zinsu View Post I'm not sure what finally did the trick (I spoke to customer service and also tweeted at them), but my IRCTC account has been activated at last. Thanks for the help!


was your account activated .. without you actually having received the blessed OTP ?
#527 Jan 3rd, 2017, 07:06
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#527
Quote:
Originally Posted by old india hand View Post was your account activated .. without you actually having received the blessed OTP ?
It was! I guess the representative at IRCTC was able to do it for me.
#528 Jan 3rd, 2017, 10:00
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#528
Quote:
Originally Posted by Zinsu View Post guess the representative at IRCTC was able to do it for me.

conclusion .. when emailing copy of passport to IRCTC the request be for account activation .. and not to bother wishing for an elusive OTP ? ?
#529 Jan 3rd, 2017, 19:13
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#529
EDITED TO ADD:
I'm an idiot. I chose the wrong payment method, once I chose the correct international cards option it worked fine.



I'm from the UK and last went to India in 2011 and booked all my train tickets through irctc. I'm now returning again and am checking my account to make sure I can make the bookings I will need to make in two months' time.

My IRCTC account is still valid.
I have read Seat61 details and it appears I should be able to book but after entering the passenger information I get an 'Access Denied' message, although this message looks to me as a web server technical message.

Should I be able to book?
Has something changed since 2011 where I need to register/re-register something?


EDITED TO ADD:
To save OldAndRambling's rather odd post-beer reading order I'm adding this at the bottom too...
Quote:
EDITED TO ADD
I'm an idiot. I chose the wrong payment method, once I chose the correct international cards option it worked fine.
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Last edited by OceanTragic; Jan 10th, 2017 at 17:00.. Reason: I'm an idiot
#530 Jan 3rd, 2017, 23:01
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#530
Quote:
Originally Posted by old india hand View Post conclusion .. when emailing copy of passport to IRCTC the request be for account activation .. and not to bother wishing for an elusive OTP ? ?
That might do the trick, yes.
#531 Jan 4th, 2017, 02:46
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#531
I think your old irctc account should still work, maybe try to book a cheap random
e-ticket and see if the system works. I think there was some issue with passwords as well as the one time password?
You could set up a new registration with a different email address if it won't work.

Ed.
#532 Jan 4th, 2017, 02:52
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#532
Quote:
Originally Posted by OldandRambling View Post I think your old irctc account should still work, maybe try to book a cheap random e-ticket and see if the system works. I think there was some issue with passwords as well as the one time password?

You could set up a new registration with a different email address if it won't work.

Ed.
Methinks OceanTragic has it sorted:

Quote:
Originally Posted by OceanTragic View Post EDITED TO ADD:
I'm an idiot. I chose the wrong payment method, once I chose the correct international cards option it worked fine.

...
#533 Jan 4th, 2017, 15:11
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#533
Quote:
Originally Posted by ViShVa View Post Methinks OceanTragic has it sorted:
Yes indeed! After a few beers I simply read the post in the wrong order, and assumed the EDIT at the start refered to a previous issue.

Let's have Edits at the end, to save embarassing drunk old folk!


Ed.
#534 Jan 4th, 2017, 15:16
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#534
As an ex-mod, OceanTragic is a law unto himself
#535 Jan 10th, 2017, 17:01
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#535
Quote:
Originally Posted by OldandRambling View Post Yes indeed! After a few beers I simply read the post in the wrong order, and assumed the EDIT at the start refered to a previous issue.

Let's have Edits at the end, to save embarassing drunk old folk!


Ed.
Sorted ^^^^^^^^

Quote:
Originally Posted by ViShVa View Post As an ex-mod, OceanTragic is a law unto himself
#536 Feb 5th, 2017, 11:20
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#536

Old IRCTC Account still working

I had an IRCTC account that I haven't used since 2009 - went back through my old emails and found the confirmation - guessed at the password and logged right in. My Cleartrip account showed up correctly on my phone when I downloaded the companion Android app and I'm able to check PNR status, etc.

So setting up Cleartrip/IRCTC connection took only about 3 steps and I used my US$ VISA CC to purchase tickets. Lucky for me because I'm pretty sure I wouldnt have had the patience to wake through all 19 steps outlined here!

-Steve
#537 Mar 30th, 2017, 23:19
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#537
We went to India few years ago, I had successfully apply for an IRCTC account and got the verification code via Email (care@irctc.co.in). I forgot the procedure in detail, basically, back that time, I connected my cleartrip with IRCTC account successfully and had reserved 3 overnight train journeys for us.

This time round, I didn't do much research, I just Logged into my Cleartrip account and tried to buy 2 tickets from Pondicherry to Trichy! After entering my credit card details and gone through the verification, Cleartrip asked if I remember by IRCTC password, I clicked "yes", and according to my memory, the passwords for Cleartrip and IRCTC were the same one, finger crossed!!! But it didn't work! I don't remember my security question and I don't have an Indian mobile number so I can't change my IRCTC password!!

I had no choice but to go through the whole IRCTC account verification again! I was really stressed and worried, as there is only 1 train a day between those 2 cities, and the available AC2 seats went down from 6 to 3, AC3 went down from 3 to 1.......

I waited 12 hours then I read an article which says that, go to their twitter account, twit and push them so they deal with your case earlier. I tried, and I got a new, activated IRCTC account!!! And booked for the 2 tickets successfully. Thanks to Ganesh, Krishna, Hanuman or other gods/goddesses!! The AC2 still remained 3 seats when I booked them.

There is the whole procedure :

If you already have a IRCTC account, ignore it, i doubt it still exist, please apply for a new one. After sending passport and account details to care@irctc.co.in If it is urgent, twit to push them by providing your ticket number, not your passport details (lol).

Then, create a new Cleartrip account, search and book your ticket, then after inserting your credit card details, the system will ask for your IRCTC account, then link your new/activated IRCTC account with clear trip, voila!!

Well I read online that some people just use IRCTC and the account to book the ticket without going through Cleartrip but I would say, I tried and found IRCTC user interface very unfriendly...

Wish you the best luck!!!!
Last edited by Mimimiha; Mar 31st, 2017 at 03:12..
#538 Apr 1st, 2017, 19:42
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#538
Well, before you go through the trouble of setting up a new IRCTC account, at least try to log in with your old id and password. Mine continues to work after various absences, and I suspect the poster above was just using the wrong password.

As to cleartrip versus IRCTC, cleartrip is a bit more expensive because it charges a commission, though sometimes a foreign card will work on cleartrip which IRCTC is rejecting.
#539 Apr 1st, 2017, 20:48
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#539
Also cleartrip doesn't show all trains that are available for booking.
#540 May 20th, 2017, 21:39
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#540
Quote:
Originally Posted by Mimimiha View Post We went to India few years ago, I had successfully apply for an IRCTC account and got the verification code via Email (care@irctc.co.in). I forgot the procedure in detail, basically, back that time, I connected my cleartrip with IRCTC account successfully and had reserved 3 overnight train journeys for us.

This time round, I didn't do much research, I just Logged into my Cleartrip account and tried to buy 2 tickets from Pondicherry to Trichy! After entering my credit card details and gone through the verification, Cleartrip asked if I remember by IRCTC password, I clicked "yes", and according to my memory, the passwords for Cleartrip and IRCTC were the same one, finger crossed!!! But it didn't work! I don't remember my security question and I don't have an Indian mobile number so I can't change my IRCTC password!!

I had no choice but to go through the whole IRCTC account verification again! I was really stressed and worried, as there is only 1 train a day between those 2 cities, and the available AC2 seats went down from 6 to 3, AC3 went down from 3 to 1.......

I waited 12 hours then I read an article which says that, go to their twitter account, twit and push them so they deal with your case earlier. I tried, and I got a new, activated IRCTC account!!! And booked for the 2 tickets successfully. Thanks to Ganesh, Krishna, Hanuman or other gods/goddesses!! The AC2 still remained 3 seats when I booked them.

There is the whole procedure :

If you already have a IRCTC account, ignore it, i doubt it still exist, please apply for a new one. After sending passport and account details to care@irctc.co.in If it is urgent, twit to push them by providing your ticket number, not your passport details (lol).

Then, create a new Cleartrip account, search and book your ticket, then after inserting your credit card details, the system will ask for your IRCTC account, then link your new/activated IRCTC account with clear trip, voila!!

Well I read online that some people just use IRCTC and the account to book the ticket without going through Cleartrip but I would say, I tried and found IRCTC user interface very unfriendly...

Wish you the best luck!!!!
What is the twitter handle for IRCTC?
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