Nuts & Bolts of online registration for railway ticket booking.

nirola

Thanks for the inforamtion..

So my friend should 1st book ticket on net from TATA nagar to DLI then after couple of days go to Chief Reservation Supervisor - can u plese tell where to find this officer in delhi.

And what about the option of getting the ticket booked at counter and get the boarding station as RENUKUT- will this work.

THANKS in advance

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vsp27759

Dear Nirola,

He will be in New Delhi Reservation Office.
---
Perhaps, you will be interested to know that, in the past, the Change of Boarding Point for E-Tickets (**that is the tickets booked on the Internet & printed on the Internet) was NOT being allowed.
----
However, the authorities took a decision a few months ago to allow Change of Boarding Point on E-Tickets.
-----
One more thing. The TATA-DLI Quota and MURI-DLI Quota is one and the same. As such, you friend may book the MURI-DLI Ticket and get the Boarding Point changed.
----
Even if the authorities refuse to effect this change, DUE TO CHANGE OF QUOTA, your friend need to travel only upto Muri instead of Muri.

vsp27759

Dear Nirola,

##Please look at this:
----
8601 HTE JAT EXP 31-03-2009 HATIA
JAMMU TAWI GENERAL
S.No. Date (DD-MM-YYYY) Class - SL Class -3A
1 31- 3-2009 WL 22/RAC 32 AVAILABLE- 0021
2 1- 4-2009 WL 9/WL 1 AVAILABLE- 0020
3 2- 4-2009 RAC 18/RAC 17 AVAILABLE- 0012
4 3- 4-2009 RAC 22/RAC 16 AVAILABLE- 0010
5 4- 4-2009 WL 30/WL 19 WL 12/WL 4
6 5- 4-2009 RAC 22/RAC 19 RAC 6/RAC 4
..............................
8601 HTE JAT EXP 31-03-2009 RENUKUT
JAMMU TAWI GENERAL
S.No. Date (DD-MM-YYYY) Class - SL Class -3A
1 31- 3-2009 WL 45/WL 16 AVAILABLE- 0040
2 1- 4-2009 WL 22/RAC 32 AVAILABLE- 0021
3 2- 4-2009 WL 9/WL 1 AVAILABLE- 0021
4 3- 4-2009 RAC 18/RAC 17 AVAILABLE- 0012
5 4- 4-2009 RAC 22/RAC 16 AVAILABLE- 0010
6 5- 4-2009 WL 30/WL 19 WL 12/WL 4
===========

##Please note in 8601, the HTE-JAT and RNQ-JAT Quota is one and the same.

##So, let your friend book his berth in 8601 and thus he can avoid the ordeals involved in effecting a change in the Boarding Point.

##The 8601 gets merged with 8101 in Muri Junction.

nirola

Hi Thanks a lot for the valuable inforamtion.

I tried booking from Hati-Dli boarding at RENUKUT twice but got error message twice stating that the ticket was not booked due to below mentioned 4 reasons and money will be credited back to your account.

Kindly suggest?

pibikay

The quota varies from originating stations to onroute stations.On route stations have their own quta

razabpn

I want people to help me.

I had booked some ticket through Agent in Feb 2009. The tickets were e-ticket. One train got cancelled after chart prep all of sudden. The other was cancelled before chart prep, though both were confirmed e-tickets.

Q1- Agent said e-tickets cant be cancelled after chart prep. True/False?
Q2- Agent said e-tickets, dont get cancelled, but he has raised for retfund which will take 90 days. But now after 6 months, he says railways have not refunded.

How to check and know whether tickets are actually refunded?
And if the agent is taking me for ride what to do now?

arunganpath

I think your agent is talking of TDR..

Every TDR filed with railyways has a unique number. Get the number from him and find out the status.

See the TDR Rule :

TDR ( Ticket Deposit Receipt) – If the customer was not able to perform the journey due to any /or the following reason
1. Train Cancelled By Railways
2. Train running Late by More than Three hours
3. Difference of Fare in case proper coach not attached
4. AC Failure
5. Travelled without proper ID proof
6. Wrongly charged by TTE
7. Party partially travelled
8. Passenger Not travelled

1. The TDR Refund will be processed as per Extant Railway Rules:

2. TDR should be filed within 30 days of Departure of Train

3. The refund process will take at-least 60 days and more

4. E-ticket refund request (after chart preparation) can be filed online.

5. In case of i-ticket, online refund request is not allowed. For i-ticket please follow the following procedure:
• Surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt.
• Send your claim for refund to the following address attaching the original copy of the TDR to:
General Manager (Operations),
Indian Railway Catering & Tourism, Corporation Ltd.,
2nd Floor, STC Building,
1, Tolstoy Marg, New Delhi - 110 001.
• IRCTC will process the refund claim with the Railway Administration and refund granted by the Railway shall be credited to your account
• Refund claims under above clause may require at least 60 days or more for processing

Refund Rule:

1. In case train is cancelled by the Rlys due to accidents, breaches or floods, Bandh or Rail Roko agitation etc- full refund of the fare of entire booked journey will be granted .On line cancellation can be done up to 72 hrs.

2. In case train is running late more than 3 hrs- full fare will be refunded.

3. In case proper coach is not attached-Difference of fare between the booked class and lower travelled class will be refunded. Certificate from the TTE (in original) for the lower class travelled is must to claim for refund.

4a In case of AC failure of AC1class/Executive class- Difference of fare between AC1class or
Executive class and First Class will be refunded for the distance AC not worked. Certificate
from the TTE (in original) for the AC not worked is must to claim for refund.

b In case of AC failure of AC2/AC3 class- Difference of fare between AC2/AC3 class and
Sleeper Class will be refunded for the distance AC not worked. Certificate from the TTE (in original) for the AC not worked is must to claim for refund.

c In case of AC failure of AC chair car class- Difference of fare between AC chair car class
and second class will be refunded for the distance AC not worked. Certificate from the TTE
(in original) for the AC not worked is must to claim for refund.

5. In case Travelling without proper ID proof-will be considered without ticket and will be
charged accordingly. Chief Commercial Manager/Refunds can be approached for discretionary refund. Excess fare ticket (EFT) (in original) issued by the TTE is must to
claim for refund.

6. In case of wrongly charged by the TTE-full refund will be granted by the Chief Commercial
Manager/Refunds. Excess fare ticket (EFT) (in original) issued by the TTE is must to claim
for refund.

7. In case party/ family partially travelled- refund will be granted by the Chief Commercial
Manager/Refunds as per rule. Certificate from the TTE (in original) for the less passenger
travelled is must to claim for refund.

8. In case passenger not travelled- refund will be granted by the Chief Commercial
Manager/Refunds as per extant Railway rule.

9. Partially used reserved ticket by Rajdhani, Shatabdi and Jan Shatabadi Exp- No refund is
allowed.

10. In case Rlys is not able to provide accommodation-full refund will be granted.

11. Refund on Tatkal Ticket- if it is cancelled up to 24 hrs before the scheduled departure of the
train 25% excluding the Tatkal charges will be refunded. Thereafter no refund means would be zero refund.

Note-Certificate from the TTE (in original) for the AC not worked or Excess fare ticket
(EFT) (in original) issued by the TTE for wrongly charged or Certificate from the TTE
(in original) for the less passenger travelled may be submitted to the following address along
with the application to claim for refund

General Manager (Operations),
Indian Railway Catering & Tourism, Corporation Ltd.,
2nd Floor, STC Building,
1, Tolstoy Marg,
New Delhi - 110 001.

In case of any problem in e-ticket TDR filing, pls mail to etickets@irctc.co.in

razabpn

Yes, he is talking of TDR. Now i will get TDR Nos from him, but where to check the status and how to?

arunganpath

Write to care@irctc.co.in - they would respond.

I also came across a site - http://www.claims.indianrail.gov.in/...t_wagsrch_home

I dont know how much they can help you.. but a mail to care@irctc.co.in should help.

razabpn

Thanks.... Let me try all these...

RCane

I feel like I'm in India already - very confused! I think I've succeeded in booking 1AC tickets to Agra but the e-ticket (below) doesn't show any seat/berths. Do, do I have a confirmed seat? Do I just show up and get on the train?


PNR No 2526383945
Train No 2191 Train Name NDLS JBP SUP EX
From NDLS To AGC
Date 08-10-2009 Class 1A
Boarding Point NDLS Reservation Upto AGC
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 RCANE 049 Male 0000 CONFIRM

indracal

RCane,

Cool it, you've confirmed seat - though the number is not finalized by Railways yet.

IR 1A (First AC) is the only class, where you do not get a seat/berth number as soon as you get a confirmed booking. Seat/berth allocations are done at the time of the chart preparation, which is approximately 4 hrs before scheduled departure.

So, on 8 Oct, go to the station, find the platform from which the train would be leaving and you can find a reservation chart.

It'll list all classes, look for 1A and look up the PNR from the list. 1A list shouldn't be long, so that should be fine. Beside your PNR, your berth/seat # would be given.

If you have access to Internet after chart preparation, you can also go to http://www.indianrail.gov.in/pnr_stat.html and feed in your PNR# to get the seat/berth #.

__________________
Did you wear the other person's shoe today?

RCane

Indracal, "you are da man!" Thanks! I am proceeding to "cool it."

germantraveller

Hi all,

since a few weeks on the www.irctc.co.in website you can find the following information:

"To make online transaction process more secure through VISA/MASTER Credit Cards, RBI has made mandatory extra level of authentication called VBV (Verified by Visa) or MSC (Master Card Secure Code) password from 01st August 2009 onwards.[...]"

As this passwords are not yet offered by many banks in Germany this could be a problem for German travellers. Therefore in a German Forum there was the question if anyone would know a solution as people feared they couldn't book tickets anymore.

Well, I completed a test booking for a cheap ticket through the AXIS PG payment gateway yesterday and it worked without any problem. The gateway only asked for the well known SecureCode on the back of the card but not for the additional password.

Therefore I resumed that foreign Credit Cards are probably excluded from the requirement and we all can still book tickets as easy as before and no one needs to worry.

Is that your experience too?

Thanks for your replies!

Germantraveller

Aishah

You are correct germantraveller - this Verified by Visa extra password or whatever is only required by cards originating in India. Any cards from other countries can still be used on the IRTC site without having to have that extra password. I used my Oz card the other day successfully too. You just wait for the page to open.

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