New IRCTC website

#1 Feb 3rd, 2010, 02:47
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  • AutobotIndia is offline
#1
Hello everyone. This is my first post. I wanted to share this information with India travelers.
Usually i book my rail tickets through www.irctc.co.in before i go to India. Check out their new beta site. It's very light and fast. One can easily breeze through the contents. The From and To sections are ever more faster. The earlier website made you wait a while before it populated the text-box with the station name. Not anymore. I booked couple of tickets through this beta site and was very satisfied. Hopefully this will help our international travelers.

The beta site-
http://www.irctc.co.in/cgi-bin/beta....rvices/home.do
#2 Feb 3rd, 2010, 15:30
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#2
Dreadful.

It took 45 seconds to display the home page and another 45 seconds to process the login. Displaying my profile page took well over one minute.

It looks as if it might be nice eventually. The design is a lot better and a lot more professional. Marks for effort, yes, but not for result ...so far.

It is beta, yes... and it might be running on a 286 PC under the developer's desk. Let's hope so and look forward to better things in the future
Quote:
Hopefully this will help our international travellers.
irctc's site carries a huge amount of traffic, and most of it , I think, is not international but domestic: wherever you live, it is a great deal better than queueing up at a station!

<...The Next Day>


Everything seems much improved and very snappy. Nice
Last edited by Nick-H; Feb 4th, 2010 at 13:49..
#3 Feb 3rd, 2010, 15:37
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  • delhiwala is offline
#3
It's still in β...

Let's give it some more time.
The real voyage of discovery consists not in seeking new landscapes, but in having new eyes - Marcel Proust
#4 Feb 4th, 2010, 05:58
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#4
Thanks for the info. Couldn't try the booking part. Server not found came the error will try later.
#5 Feb 4th, 2010, 12:55
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#5
Quote:
Originally Posted by Nick-H View Post Dreadful.

It took 45 seconds to display the home page and another 45 seconds to process the login. Displaying my profile page took well over one minute.

It looks as if it might be nice eventually. The design is a lot better and a lot more professional. Marks for effort, yes, but not for result ...so far.

It is beta, yes... and it might be running on a 286 PC under the developer's desk. Let's hope so and look forward to better things in the futureirctc's site carries a huge amount of traffic, and most of it , I think, is not international but domestic: wherever you live, it is a great deal better than queueing up at a station!
I'm not sure whether it's a browser issue or where you are accessing from. I have booked my train tickets through IRCTC website for the past 3 years and most recently 3 days back (I live in the US). The beta home page was fast to load(I use Firefox) and login was immediate. I booked my tickets from Hyderabad to Bhubaneshwar using the beta site and no problems whatsoever. Yes i agree that the original website is/was slow. Most of the problems occur at the "Payment Gateway". Only AXIS PG seems to work fine unless you book it in India using India bank cards. The other cool feature is you don't have to search the seat availability by searching each individual class. The train search using the station codes shows all the trains running in that route and all the classes available in radio buttons. Just click the radio button in any class and it displays all the seats available for that date range. Good to know that they are improving the website. From a developer's point of view they have used Ajax (reduces the time interval b/w user and the server) a lot. Let's hope they can make it faster and efficient.
#6 Feb 4th, 2010, 13:45
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#6
I am using Firefox, and accessing the net over a 2Mb/sec connection in India, so no international routing delays possible. No browser/connection issue.

However, if my experience was not typical... that's good news!

<a few minutes later>

Yes! the same as I tried before is very snappy now

Good result!

I suspect that improvements to the payment gateway process require a revolution in the way that on-line transactions are handled by the Indian banking system, in that they require redirection to the bank handling the transaction. No idea if this is ever likely to happen.
#7 Feb 6th, 2010, 03:00
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#7
Yes, it's definitely a good sign that IRCTC is trying to improve its website. Few months back i had written to their customer support suggesting them to improve the site and showed few examples such as Amtrak & Eurail. I wasn't expecting anything in return other than an automated reply. To my pleasant surprise, they actually replied my email. I specifically asked them about the time delays while booking online and the payment gateway issues for international travelers. The summary of their email was:
-Because of the sheer number of online users the site sometimes gets timed out (i'm not sure whether this is true or not).
-They don't have the required capacity in terms of servers for a smooth booking process. They are in the "process of procuring additional servers" for that matter.
-They have received lots of suggestions & complaints from people all across the globe who use IRCTC and are acting on them.
-The email "promised" that there will be a new and improved website for smooth transactions in the near future, which will be upgraded constantly.

I hope this new beta is a small step in that direction.
#8 Feb 6th, 2010, 10:06
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  • jusmail is offline
#8
Tried at 8 in the morning (the tatkal time) and couldn't log in at all.
#9 Feb 7th, 2010, 03:10
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#9
But why not just use Makemytrip.com's railway booking section? http://www.makemytrip.com/railways/

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