Money paid and booking made but no ticket!

teefs · Nov 10th, 2008, 18:38

Ok, I know I did everything right when trying to book my e-tickets. I know this because I managed with very little trouble to book a trip earlier in the day (Mumbai to Udaipur) and received the confirmation details and the tickets quite promptly (a lucky occurence I gather).

With the second trip I tried to book (Bharatpur to Mumbai), the site seemed happy to take my payment but confirmed an error when it came to issuing the ticket.

I kept trying again and again, and now, having checked my credit card statement, I see that I have been charged the full ticket price for each of those attempts. I'm not freaking out yet because I figure the amounts will be reversed in due course!Am I being naive?

And why the hell won't my booking go through? I'm trying at the right time; I am not booking more than ten tickets at a time; there are berths available.
Will patience win the day or must I try and contact them?

Baba · Nov 10th, 2008, 19:12

Check "booked tickets" under "transactions" in your IRCTC-account. If you find your booking there, you can print your e-ticket now.
If you don't find it, the money will be credited back into the account of your credit card within a few days.
The system does react like this if you have done anything "forbidden" like using the back button, changing the boarding point on an ordinary ticket or similar.
It also does this whenever it suffers from PMS or has migraine attacks. From my experience it is usually quite civil soon after opening up for service in the early morning.

teefs · Nov 10th, 2008, 19:23

Thanks, that's a relief about the cash! What does "changing the boarding point on an ordinary ticket" mean? How do I know if I'm not on an ordinary ticket?
From what I can see on the booking form, there is a train available on the route I want. Surely that's enough.

Baba · Nov 10th, 2008, 19:56

With "ordinary" I mean not a Tatkal ticket. And don't worry: you probably did not do anything extraordinary. It is just that you can do a few things the system will not accept and instead of telling you so, it may eat your money and not issue a ticket. Been there, done that. Got the money back, just like you will.

Nov 10th, 2008, 18:38	#1
teefs Member Join Date: Sep 2008 Location: South Africa Posts: 13	Money paid and booking made but no ticket! Ok, I know I did everything right when trying to book my e-tickets. I know this because I managed with very little trouble to book a trip earlier in the day (Mumbai to Udaipur) and received the confirmation details and the tickets quite promptly (a lucky occurence I gather). With the second trip I tried to book (Bharatpur to Mumbai), the site seemed happy to take my payment but confirmed an error when it came to issuing the ticket. I kept trying again and again, and now, having checked my credit card statement, I see that I have been charged the full ticket price for each of those attempts. I'm not freaking out yet because I figure the amounts will be reversed in due course!Am I being naive? And why the hell won't my booking go through? I'm trying at the right time; I am not booking more than ten tickets at a time; there are berths available. Will patience win the day or must I try and contact them?

Nov 10th, 2008, 19:12	#2
Baba Senior Member Join Date: May 2004 Location: Germany Posts: 364	Check "booked tickets" under "transactions" in your IRCTC-account. If you find your booking there, you can print your e-ticket now. If you don't find it, the money will be credited back into the account of your credit card within a few days. The system does react like this if you have done anything "forbidden" like using the back button, changing the boarding point on an ordinary ticket or similar. It also does this whenever it suffers from PMS or has migraine attacks. From my experience it is usually quite civil soon after opening up for service in the early morning. __________________ Baba

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
After cancelation of tatkal e-ticket,and we get the money back in my account???	soledad	Indian Railways	4	Jan 9th, 2009 16:08
Made a mistake with booking details on IRCTC- help!	mandycc	Indian Railways	8	Aug 29th, 2008 20:28
booking train- have i made a booboo?	jinjapaleskin	Indian Railways	12	Jul 31st, 2008 13:16
Money Swap at NDLS Pre-Paid Auto Booth	sannna	Scams and Annoyances in India	23	May 23rd, 2008 17:46
Question about Travel Made Easy booking service...	jclifton	Lodging and Hotels in India	3	Oct 10th, 2007 02:17

Nov 10th, 2008, 19:23	#3
teefs Member Join Date: Sep 2008 Location: South Africa Posts: 13	Thanks, that's a relief about the cash! What does "changing the boarding point on an ordinary ticket" mean? How do I know if I'm not on an ordinary ticket? From what I can see on the booking form, there is a train available on the route I want. Surely that's enough.

Nov 10th, 2008, 19:56	#4
Baba Senior Member Join Date: May 2004 Location: Germany Posts: 364	With "ordinary" I mean not a Tatkal ticket. And don't worry: you probably did not do anything extraordinary. It is just that you can do a few things the system will not accept and instead of telling you so, it may eat your money and not issue a ticket. Been there, done that. Got the money back, just like you will.