E-ticket Refund Policy

#1 Jun 1st, 2012, 11:06
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Oct 2005
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Mumbai
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  • ak29 is offline
#1
Hi
I had purchased an E-ticket for 1st AC August Kranti from irctc.com on 8th May 2012 (For 14th June) and i had cancelled it online on 25th May but they have still not refunded the amount. The Refund Status shows Approved but the Receipt Number and Refund Date are blank. Could someone pls tell me how many days does it take to get a refund cause it took took max 3 days earlier. Also is there any number where i can know the current status or speak to someone.

Thanks
#2 Jun 1st, 2012, 11:26
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Jul 2010
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Kolkata - India
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  • abhimi is offline
#2
It takes 5-7 days to get refund in Credit card or bank account . You can call to Customer Care No. 011 39340000.

Thanks
#3 Jun 1st, 2012, 20:05
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  • ak29 is offline
#3
Thank you for your reply i will wait for 2-3 days and if still the amount does not get credited i will contact the above mentioned no.
#4 Jun 4th, 2012, 13:55
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  • ratedprince is offline
#4
bro did you get the refund?
#5 Jun 4th, 2012, 18:05
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  • ak29 is offline
#5
Nope not yet
#6 Jun 4th, 2012, 18:42
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  • varungsk is offline
#6
mail your detail care@irctc.co.in you will get all detail in your mailbox
#7 Jun 5th, 2012, 17:22
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  • ak29 is offline
#7
Now when i check my irctc account it shows receipt number and also shows Refund Date: 03-JUN-2012 but when i checked with my bank they said that they haven't received any refunds.
#8 Jun 5th, 2012, 19:12
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Hyderabad, india
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  • narendra.d is offline
#8
Banks take a day or two to credit it because the money comes into a pool account. So hang on.
#9 Jun 6th, 2012, 23:06
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Jun 2012
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  • Rameshforward is offline
#9
Don't Panic in some cases it might have taken 8 to 10 days too, as because of public holidays. I have cancelled my tickets twice and money was their in my account after 15 days. Still don't stop to look in the matter.
#10 Jun 7th, 2012, 10:24
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Oct 2005
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Mumbai
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  • ak29 is offline
#10
Checked account yesterday and money was transferred ...

Thank you all for your replies

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