Confused with the railway math...

#1 Jan 16th, 2013, 16:01
Join Date:
Dec 2010
Location:
Mumbai
Posts:
92
  • indorail is offline
#1
Greetings all,
I booked two tickets in 16302 from Ernakulam to Angamaly and later on today i cancelled the ticket. To quote the cancellation rules of IRCTC:
Quote:
Cancellation of e-Tickets before chart preparation of the train:

If a confirmed ticket is cancelled more than 24 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ Rs.70/- for AC First Class/Executive Class, Rs.60/- for AC 2 Tier/AC 3 Tier/First Class/AC Chair car, Rs.40/- for Sleeper Class and Rs.20/- for Second Class.
Cancellation charges are per passenger.

If a confirmed ticket is cancelled within 24 hrs and up to 4 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.

Less than 4 hours before the schedule departure of the train up to chart preparation of the train, 50% of the fare paid subject to the minimum cancellation charges.

Note the Chart preparation time is the time for the chart preparation from the Train Originating Station or from the Previous chart Preparation station.
As per rule the cancellation charge is Rs.60 pp, so the total amount deducted should be Rs120, but the amount deducted is Rs 124 (see pic.) so where is Rs 4 going?
Attached Images
Cancellation.jpg 
#2 Jan 16th, 2013, 19:00
Join Date:
Jun 2010
Location:
Hyderabad, india
Posts:
8,173
  • narendra.d is offline
#2
To Visa/Mastercard or whoever is running the payment gateway.
#3 Jan 16th, 2013, 19:35
Join Date:
Dec 2006
Location:
Bangalore
Posts:
858
  • aloke_m is offline
#3
Quote:
Originally Posted by narendra.d View Post To Visa/Mastercard or whoever is running the payment gateway.
No. This is the whole service tax/service charge issue.

http://www.thehindu.com/news/nationa...cle3946318.ece

This is the relevant bit of the article:

Earlier, the Railways had decided not to refund the portion pertaining to service tax on cancellation of the high-end tickets, which have been brought under the service tax regime. The job was allotted to the service tax authority which was to make the due payment on certification issued by two Railway officials.

Realising the inconvenience, the Railways have amended the rules. However, they will levy service charge on the amount of cancellation fees.
#4 Jan 16th, 2013, 19:39
Join Date:
Jun 2010
Location:
Hyderabad, india
Posts:
8,173
  • narendra.d is offline
#4
Oh Yes, Forgot that there is now a Service charge too on train tickets.

Then what about the PG (Payment Gateway) charges.
#5 Jan 16th, 2013, 19:44
Join Date:
Dec 2006
Location:
Bangalore
Posts:
858
  • aloke_m is offline
#5
Quote:
Originally Posted by narendra.d View Post Oh Yes, Forgot that there is now a Service charge too on train tickets.

Then what about the PG (Payment Gateway) charges.
In my case I have found that those do not reflect on IRCTC at all. For example, if use IRCTC to book a ticket worth 1000 (and IRCTC's service charge is 20), even on the final page it will show that the amount I am to pay is 1020. However, later when I check my statement I find that there is an entry titled, "Recovery of surcharge" which would be around 1.8% of 1020 (Let's say Rs 18).

I have no idea whether this is refunded or not.
#6 Jan 16th, 2013, 19:59
Join Date:
Jun 2010
Location:
Hyderabad, india
Posts:
8,173
  • narendra.d is offline
#6
What I am sure of is that the PG charges are never refunded. May be it is again not charged during a refund, but what was charged is not refunded.
#7 Jan 16th, 2013, 20:10
Join Date:
Feb 2012
Location:
Bhubaneswar, Odisha, India
Posts:
1,594
  • paramiyer is offline
#7
Quote:
Originally Posted by aloke_m View Post In my case I have found that those do not reflect on IRCTC at all. For example, if use IRCTC to book a ticket worth 1000 (and IRCTC's service charge is 20), even on the final page it will show that the amount I am to pay is 1020. However, later when I check my statement I find that there is an entry titled, "Recovery of surcharge" which would be around 1.8% of 1020 (Let's say Rs 18).

I have no idea whether this is refunded or not.
PG charges are never refunded. the only exception would be if the booking failed (amount deducted but booking did not materialise)...
#8 Jan 17th, 2013, 00:02
Join Date:
Mar 2011
Location:
Kolkata/Bangalore
Posts:
3,603
  • dipyamanbasu is offline
#8
Quote:
Originally Posted by narendra.d View Post Then what about the PG (Payment Gateway) charges.

Usually No.
http://www.mediafire.com/download/vz..._2013-2014.pdf

Trains at a Glance (TAAG) 2013-2014

Similar Threads

Title, Username, & Date Last Post Replies Views Forum
Possibility to stay at Belur Math Jul 15th, 2013 16:20 12 5573 Kolkata (Calcutta)
confused about my railway eticket seat confirmation. Please help me Dec 9th, 2012 06:43 4 2909 Introduce Yourself
Multiple Indian Railway websites: confused Apr 3rd, 2009 12:23 6 2708 Indian Railways


Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
Forum Rules»
Trackbacks are Off
Pingbacks are Off
Refbacks are Off
Thread Tools
Display Modes

Search Engine Optimization by vBSEO 3.3.2
© IndiaMike.com 2014
Page Load Success