Confused with the railway math...

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#1
Jan 16th, 2013, 16:01 Member
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#1

Confused with the railway math...

Greetings all,
I booked two tickets in 16302 from Ernakulam to Angamaly and later on today i cancelled the ticket. To quote the cancellation rules of IRCTC:
Quote:
Cancellation of e-Tickets before chart preparation of the train:

If a confirmed ticket is cancelled more than 24 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ Rs.70/- for AC First Class/Executive Class, Rs.60/- for AC 2 Tier/AC 3 Tier/First Class/AC Chair car, Rs.40/- for Sleeper Class and Rs.20/- for Second Class.
Cancellation charges are per passenger.

If a confirmed ticket is cancelled within 24 hrs and up to 4 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.

Less than 4 hours before the schedule departure of the train up to chart preparation of the train, 50% of the fare paid subject to the minimum cancellation charges.

Note the Chart preparation time is the time for the chart preparation from the Train Originating Station or from the Previous chart Preparation station.
As per rule the cancellation charge is Rs.60 pp, so the total amount deducted should be Rs120, but the amount deducted is Rs 124 (see pic.) so where is Rs 4 going?
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#2
Jan 16th, 2013, 19:00 Maha Guru Member
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#2
To Visa/Mastercard or whoever is running the payment gateway.
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Jan 16th, 2013, 19:35 Eto Demerzel
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#3
Quote:
Originally Posted by narendra.d View Post To Visa/Mastercard or whoever is running the payment gateway.
No. This is the whole service tax/service charge issue.

http://www.thehindu.com/news/nationa...cle3946318.ece

This is the relevant bit of the article:

Earlier, the Railways had decided not to refund the portion pertaining to service tax on cancellation of the high-end tickets, which have been brought under the service tax regime. The job was allotted to the service tax authority which was to make the due payment on certification issued by two Railway officials.

Realising the inconvenience, the Railways have amended the rules. However, they will levy service charge on the amount of cancellation fees.
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Jan 16th, 2013, 19:39 Maha Guru Member
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#4
Oh Yes, Forgot that there is now a Service charge too on train tickets.

Then what about the PG (Payment Gateway) charges.
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Jan 16th, 2013, 19:44 Eto Demerzel
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Quote:
Originally Posted by narendra.d View Post Oh Yes, Forgot that there is now a Service charge too on train tickets.

Then what about the PG (Payment Gateway) charges.
In my case I have found that those do not reflect on IRCTC at all. For example, if use IRCTC to book a ticket worth 1000 (and IRCTC's service charge is 20), even on the final page it will show that the amount I am to pay is 1020. However, later when I check my statement I find that there is an entry titled, "Recovery of surcharge" which would be around 1.8% of 1020 (Let's say Rs 18).

I have no idea whether this is refunded or not.
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Jan 16th, 2013, 19:59 Maha Guru Member
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What I am sure of is that the PG charges are never refunded. May be it is again not charged during a refund, but what was charged is not refunded.
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Jan 16th, 2013, 20:10 Maha Guru Member
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#7
Quote:
Originally Posted by aloke_m View Post In my case I have found that those do not reflect on IRCTC at all. For example, if use IRCTC to book a ticket worth 1000 (and IRCTC's service charge is 20), even on the final page it will show that the amount I am to pay is 1020. However, later when I check my statement I find that there is an entry titled, "Recovery of surcharge" which would be around 1.8% of 1020 (Let's say Rs 18).

I have no idea whether this is refunded or not.
PG charges are never refunded. the only exception would be if the booking failed (amount deducted but booking did not materialise)...
#8
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Jan 17th, 2013, 00:02 Abra-ca-Dabra
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#8
Quote:
Originally Posted by narendra.d View Post Then what about the PG (Payment Gateway) charges.

Usually No.
http://www.indiamike.com/india-image...jdhani-rajpath

Rajdhani off the Rajpath..
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