Cancelling e-ticket by phone after departure ?

Khandoma · Nov 26th, 2007, 22:34

Namaste Friends,

Can I cancel an e-ticket via phone ? If so, please tell me how.

I am booked on two trains for the same leg. (Mumbai - Aurangabad). That's because I may miss the earlier of the two if my connecting train runs late.

If I do miss the earlier train, can I cancel the unused ticket over the phone ? And will I get a refund ?

Or is the internet the only way to cancel my reservation and get a refund for my e-ticket ? (In which case I'm not sure it will be feasible. I may still be stuck in my connecting train after the 3-hr deadline expires).

I'm sorry if that has been addressed but I did search the train threads as well as other websites and I'm still not sure.
Many thanks for your answers !

Brisso · Nov 27th, 2007, 04:46

If you miss the train you won't get a refund. And no, you can't get a refund over the phone.

Khandoma · Nov 27th, 2007, 16:51

Quote:

Originally Posted by Brisso

If you miss the train you won't get a refund. And no, you can't get a refund over the phone.

Thank you for your answer.

Still I was under the impression that you could cancel a ticket up to 3 hours after the departure of the train ? Read that in Beach's thread. Maybe this is not valid anymore ?

Sadanand Kamath · Nov 27th, 2007, 17:38

Check it out at http://www.irctc.co.in/etktcanc.html for cancellation procedure for e-ticket.

Sadanand

gautam · Nov 27th, 2007, 18:26

For a booked ticket, you need to go to the station and cancel the same

shashank.aggarwal · Nov 27th, 2007, 18:38

Quote:

Originally Posted by gautam

For a booked ticket, you need to go to the station and cancel the same

e-tickets are never cancelled face to face..only I-tickets are..

Khandoma · Nov 27th, 2007, 20:37

Thank you all. Sadanand's link above is brilliant. (How did I miss that page ?

)
In case it may help other travellers, here are bits of the official info :

<<< Cancellation of e-Tickets after the preparation of Reservation charts
For any claims on e-Tickets to be cancelled after the preparation of Reservation charts, (i.e. under 4 hrs before train departure) the user has to send an email at the earliest possible time (within 30 days) to etickets@irctc.co.in giving full details of the ticket and stating the claim. (...) Refunds as sanctioned by the Railway administration would be credited back to the user's account.
Refund claims under above clause may require at least 60 days or more for processing.>>>
In which case they refund 50% of the ticket.

Thanks again !

Nov 26th, 2007, 22:34	#1
Khandoma Gourmet Member Join Date: Aug 2007 Location: Paris Posts: 369	Cancelling e-ticket by phone after departure ? Namaste Friends, Can I cancel an e-ticket via phone ? If so, please tell me how. I am booked on two trains for the same leg. (Mumbai - Aurangabad). That's because I may miss the earlier of the two if my connecting train runs late. If I do miss the earlier train, can I cancel the unused ticket over the phone ? And will I get a refund ? Or is the internet the only way to cancel my reservation and get a refund for my e-ticket ? (In which case I'm not sure it will be feasible. I may still be stuck in my connecting train after the 3-hr deadline expires). I'm sorry if that has been addressed but I did search the train threads as well as other websites and I'm still not sure. Many thanks for your answers ! __________________ Hungry ? Please visit the Image Gallery of my new book, Bon Appétit Mr. Bond !, on 007 and food.

Nov 27th, 2007, 17:38	#4
Sadanand Kamath Maha Guru Member Join Date: Apr 2007 Location: Mumbai, India Posts: 1,044	Check it out at http://www.irctc.co.in/etktcanc.html for cancellation procedure for e-ticket. Sadanand __________________ http://www.sadanandsafar.blogspot.com/

Nov 27th, 2007, 18:26	#5
gautam Super Mode Join Date: May 2005 Location: Chandigarh - Blore NON-STOP Posts: 767	For a booked ticket, you need to go to the station and cancel the same __________________ "Your thoughts could be your prison" My pics on flickr Kerela backwaters - by beach

Nov 27th, 2007, 20:37	#7
Khandoma Gourmet Member Join Date: Aug 2007 Location: Paris Posts: 369	Thank you all. Sadanand's link above is brilliant. (How did I miss that page ? ) In case it may help other travellers, here are bits of the official info : <<< Cancellation of e-Tickets after the preparation of Reservation charts For any claims on e-Tickets to be cancelled after the preparation of Reservation charts, (i.e. under 4 hrs before train departure) the user has to send an email at the earliest possible time (within 30 days) to etickets@irctc.co.in giving full details of the ticket and stating the claim. (...) Refunds as sanctioned by the Railway administration would be credited back to the user's account. Refund claims under above clause may require at least 60 days or more for processing.>>> In which case they refund 50% of the ticket. Thanks again ! Last edited by Khandoma : Nov 27th, 2007 at 20:39. Reason: typo

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Nov 27th, 2007, 04:46	#2
Brisso Specialist muddler Join Date: Sep 2006 Location: Brisbane Posts: 1,084	If you miss the train you won't get a refund. And no, you can't get a refund over the phone.

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