Cancellation & refund rules

#1 Jun 13th, 2008, 18:26
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  • jyotirmoy is offline
#1
REFUND RULES
UNUSED TICKETS ON WHICH NO RESERVATION HAS BEEN MADE :

If a ticket on which no reservation of a seat or berth has been made is presented for cancellation within three hours after the actual departure of the train for which the ticket is issued or for any ticket valid for the whole day, within three hours after the actual departure of the last train of the day for the destination station, refund of fare shall be made on every such ticket after deducting Rs. 20/- per passenger as clerikage.

UNUSED TICKETS ON WHICH RESERVATION HAS BEEN MADE :

(1) Subject to the provision of these rules, if a ticket on which reservation of a seat or berth has been made, is presented for cancellation, refund of fare shall be made after deducting cancellation charge from the fare as follows :-

(a) If a ticket is presented for cancellation more than 24 hours before the scheduled departure of the train cancellation charge shall be deducted at the flat rate of Rs. 70/- for A.C First Class/Executive Class, Rs. 60/- for A.C. 2 Tier sleeper class/ A.C. 3 Tier sleeper class/ First class/A.C Chair Car, Rs. 40/- for Sleeper class and Rs. 20/- for Second class.

(b) If the ticket is presented for cancellation within 24 hours and up to four hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the min. flat rate mentioned in clause (a).

(c) If the ticket is presented for cancellation within four hours before the scheduled departure of the train and up to -

(i) Three hours, when the ticket is for a destination station up to 200 KM.

(ii) Six hours, when the ticket is for a destination station of more than 200 KM but up to 500 KM., and

(iii) Twelve hours , when the ticket is for a destination station of more than 500 KM.,

after the actual departure of the train, cancellation charges shall be 50 % of the fare subject to the min. flat rate mentioned in clause (a).

Provided that for night train leaving between 21:00 hours and 06:00 hours (actual departures), refunds shall be admissible at the station within the time limit specified above or within two hours after the opening of reservation office, whichever is later.

(2) No refunds shall be granted at the station if the ticket is surrendered for cancellation after the expiry of the period mentioned under clause (c) of sub rule (1).

Note: (1) In the case of tickets issued for travel from some other stations refunds shall be admissible at the ticket issuing station provided that the ticket is surrendered before the schedule departure of the train from the station from where the ticket is valid.

(2) On a party/family ticket issued for more than one person, where some persons have confirmed reservations and others are on waiting list, full refund less clerkage charges is admissible for confirmed passengers provided that the entire ticket is surrendered for cancellation at the journey commencing station within four hours before the scheduled departure of the train and up to three hours after actual departure of the train.
#2 Jun 13th, 2008, 18:59
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  • batistuta is offline
#2
Thanks for the informative post, Jyotida.
#3 Jun 21st, 2008, 18:05
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  • vsp27759 is offline
#3
Dear jyotirmoy,

##Please go through the following links regarding Cancellation & Modification of E-Tickets:

http://www.irctc.co.in/etktcanc.html

http://www.irctc.co.in/Eticket_new_cancel.html
#4 Jun 21st, 2008, 18:19
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  • jyotirmoy is offline
#4
Thank you dear vsp.

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