Another IRCTC question

#1 Oct 15th, 2017, 03:19
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  • Harry05 is offline
#1
A few weeks ago I registered for at IRCTC' s Online Rail Ticket Reservation website. I paid 100 Rs and they mailed me a code with which I completed my e-mail verification. But apparently I forgot a digit in my phone number at the registration, that makes I cannot complete the mobile verification proces and can not log in to my account (you need both verifications).

Already mailed two times to IRCTC (care@irctc.co.in), but I only get a automatic generated e-mail which says “This message has been automatically generated in response to email sent by you having subject: XXXX. There is no need to reply to this message right now. Your email has been assigned ticket ID [IRCTC #XXXXXX].” (I have put the X in because I don’t know if i can show my real number here).

But this means I still cannot log in to my account? I am also thinking about bying the tickets by cleartrip.com but they also ask an Indian Railways PNR (which I can see in my account)?

Anyone can help to make things (more) clear? How will I be able to buy tickets?

Thanks answering in advance,

Harry
#2 Oct 15th, 2017, 16:18
Join Date:
Jul 2005
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Netherlands
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  • vonkla is offline
#2
IRCTC is not very customer friendly and they often don't react on mails.
I think the best thing you can do is starting again with a fresh mail-address.

For Cleartrip you also need to register at IRCTC. Cleartrip was only useful in the time that IRCTC did not accept foreign credit cards.

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