Airlines: Are you being datamined or pampered ?

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#1
Jan 22nd, 2011, 15:41 Clueless
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Airlines: Are you being datamined or pampered ?

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Promoting specific offers to passengers via targeted messages is very important, but there are also new revenue opportunities. Low-cost carriers are leading the way. Most have offered hire cars, hotels, and travel insurance in addition to their tickets for many years now; some go far beyond this, offering retail items that might be appropriate to a passenger’s journey—for example suitcases, sunglasses, or even maps and books relating to their destination. Ancillary revenue over and above the basic ticket price has become vital to their profitability.
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Jan 22nd, 2011, 16:12 Neigh Sayer
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Pampered? what pampering?

Oh... right. Yes, I travel Economy.
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Jan 22nd, 2011, 16:28 Clueless
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Originally Posted by Nick-H View Post Pampered? what pampering?

Oh... right. Yes, I travel Economy.
No Nick - BA and pampering are mutually exclusive, same surely attitude even in front of the bus.
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Jan 22nd, 2011, 19:05 Maha Guru Member
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Originally Posted by nycank View Post No Nick - BA and pampering are mutually exclusive, same surely attitude even in front of the bus.
I have always found BA cabin crew quite friendly. Try the London-Calcutta stretch. Those British-Bangladeshi ladies are charming.
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Jan 23rd, 2011, 02:38 Neigh Sayer
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I've met some friendly ones too ... but the air of VIP luxury that once attended even the cheap seats is long gone.
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Jan 23rd, 2011, 04:14 Clueless
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Originally Posted by Golghar View Post I have always found BA cabin crew quite friendly. Try the London-Calcutta stretch. Those British-Bangladeshi ladies are charming.
Try JFK-LHR 7 times a day. BA convinced me that Branson was lesser of the two evils AA-BA NO WAY

Anyways..
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