purchasing airticket with credit card: help please

hellogoodbye · Apr 16th, 2008, 05:45

Hi!

I just tried purchasing a domestic flight (Mumbai-Varanasi) through Spicejet online from overseas (Canada). After entering all my CC info a message stating there was an error/problem with my CC appeared. However, when I called my CC company(Visa), they said the transaction was authorized and was waiting for the company to credit my account. What does this mean? Do I have a ticket (probably not)?
If the transaction was not successful what are my alternatives as this is my only CC?
If it was successful, how do I get proof of purchase etc?

Thanks for your help.

kristinm · Apr 16th, 2008, 06:01

Shouldn't there be a link on the Spicejet site where you can check what tickets you are holding... I know when I've booked tickets online here and in India (through make my trip though), I could see the tickets online by clicking on a link... Should you have received an eticket by email? Wait and see if that comes..?

hellogoodbye · Apr 16th, 2008, 07:24

Kristin, thanks. I checked my email and a copy of the itinerary was there and the reservation# worked for confirming/looking up my reseration.
Sorry for the freak out moment.

But is that all I need. It just seems a little weird that my purchasing session ended so abruptly (on a page notifying me about an error). I guess it doesn't really matter now. Hopefully, they didn't charge me twice since I tried a second time thinking the first time was unsuccessful.

kristinm · Apr 16th, 2008, 07:29

I know, it feels weird not having those tickets in hand... welcome to the cyberworld. I was terrified each time we checked in clutching our little printout that the booking would be non-existent.. but it always worked!

About the second charge - Uh Oh, I'd check that one out just to make sure - although if you don't receive a second email... are you sure the email wasn't from the second go not the first?

ranjan154 · Apr 16th, 2008, 07:53

You had better contact spicejet, they are the right people to clarify that.

hellogoodbye · Apr 18th, 2008, 06:22

Thanks, I emailed them later that day but haven't gotten a response yet. So I will call if I must.
However, I'm wondering whether it's a bad idea to wait until I arrive in Mumbai to buy the tickets directly. I will be arriving May 1 and want to fly to Varanasi May 8 (give or take 1 day). Is this too risky? What are the chances of me getting a ticket?

Apr 16th, 2008, 05:45	#1
hellogoodbye Member Join Date: Mar 2008 Location: Canada Posts: 31	purchasing airticket with credit card: help please Hi! I just tried purchasing a domestic flight (Mumbai-Varanasi) through Spicejet online from overseas (Canada). After entering all my CC info a message stating there was an error/problem with my CC appeared. However, when I called my CC company(Visa), they said the transaction was authorized and was waiting for the company to credit my account. What does this mean? Do I have a ticket (probably not)? If the transaction was not successful what are my alternatives as this is my only CC? If it was successful, how do I get proof of purchase etc? Thanks for your help.

Apr 16th, 2008, 07:53	#5
ranjan154 Amateur Photographer Join Date: Dec 2006 Location: Greater Noida (India) Posts: 844	You had better contact spicejet, they are the right people to clarify that. __________________ Rakesh Ranjan -------------- http://www.flickr.com/photos/travinfoindia/

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Apr 16th, 2008, 06:01	#2
kristinm Member Join Date: Feb 2007 Location: Beautiful Bondi (not Bundi!) Posts: 1,407	Shouldn't there be a link on the Spicejet site where you can check what tickets you are holding... I know when I've booked tickets online here and in India (through make my trip though), I could see the tickets online by clicking on a link... Should you have received an eticket by email? Wait and see if that comes..?

Apr 16th, 2008, 07:24	#3
hellogoodbye Member Join Date: Mar 2008 Location: Canada Posts: 31	Kristin, thanks. I checked my email and a copy of the itinerary was there and the reservation# worked for confirming/looking up my reseration. Sorry for the freak out moment. But is that all I need. It just seems a little weird that my purchasing session ended so abruptly (on a page notifying me about an error). I guess it doesn't really matter now. Hopefully, they didn't charge me twice since I tried a second time thinking the first time was unsuccessful.

Apr 16th, 2008, 07:29	#4
kristinm Member Join Date: Feb 2007 Location: Beautiful Bondi (not Bundi!) Posts: 1,407	I know, it feels weird not having those tickets in hand... welcome to the cyberworld. I was terrified each time we checked in clutching our little printout that the booking would be non-existent.. but it always worked! About the second charge - Uh Oh, I'd check that one out just to make sure - although if you don't receive a second email... are you sure the email wasn't from the second go not the first?

Apr 18th, 2008, 06:22	#6
hellogoodbye Member Join Date: Mar 2008 Location: Canada Posts: 31	Thanks, I emailed them later that day but haven't gotten a response yet. So I will call if I must. However, I'm wondering whether it's a bad idea to wait until I arrive in Mumbai to buy the tickets directly. I will be arriving May 1 and want to fly to Varanasi May 8 (give or take 1 day). Is this too risky? What are the chances of me getting a ticket?

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