How are the newer airlines?

akt · Feb 2nd, 2007, 23:57

If you have flown any of the newer airlines in India (other than Indian Airlines, Sahara and Jet), I would appreciate your impressions.

Deccan...Spicejet...Indigo...K ing Fisher...even AI Express. All of them!

How were they in terms of customer service, punctuality, etc? [If you are responding to my post, I assume they were ok in terms of flying safety at least. :-)]

Thanks.

AbbySciuto · Feb 3rd, 2007, 01:01

I can't speak for myself as I have never flown within India, however I book travel for a man that averages around 6 flights a week and is seriously hard to impress. It was customery for him to fly on Jet within India. However, he was recetly booked on a Kingfisher flight. when he landed, he called to instruct me to only ever book Kingfisher in future. He was that impressed. His only complaint was that they do not serve Kingfisher beer. They are missing out on a great cross selling opportunity.

nikkita · Feb 3rd, 2007, 01:03

spicejet was fine (flew three times), relatively punctual (once they had a 25 min delay due to another plane having trouble to land or sth) and friendly.

Don't know the others (especially not the AI Express - do you have a link to their website? Googling doesn't do the trick), but I've never heard one good thing about air deccan.

akt · Feb 3rd, 2007, 01:15

Quote:

Originally Posted by nikkita

...especially not the AI Express - do you have a link to their website?

Try http://www.airindiaexpress.in

Another wrinkle in the whole AI picture is that they are supposed to merge with Indian Airlines. Don't know how that might affect policies, procedures and service.

akt · Feb 3rd, 2007, 01:17

Quote:

Originally Posted by AbbySciuto

...I book travel for a man that averages around 6 flights a week and is seriously hard to impress. It was customery for him to fly on Jet within India. However, he was recetly booked on a Kingfisher flight. when he landed, he called to instruct me to only ever book Kingfisher in future. He was that impressed...

Thanks, that's quite a recommendation. I'll have to keep this in mind whenever I am booking my next travel.

ranjan154 · Feb 3rd, 2007, 01:21

These airlines have still to prove especially in winter fogs..

LuAnnandJawahar · Feb 3rd, 2007, 04:05

Kingfisher embarrases you because you think they've mistaken you for a first class passenger...then it turns out they treat everybody that way.

Feb 2nd, 2007, 23:57	#1
akt Account Closed Join Date: Aug 2004 Location: USA Posts: 438	How are the newer airlines? If you have flown any of the newer airlines in India (other than Indian Airlines, Sahara and Jet), I would appreciate your impressions. Deccan...Spicejet...Indigo...K ing Fisher...even AI Express. All of them! How were they in terms of customer service, punctuality, etc? [If you are responding to my post, I assume they were ok in terms of flying safety at least. :-)] Thanks.

Feb 3rd, 2007, 01:21	#6
ranjan154 Amateur Photographer Join Date: Dec 2006 Location: Greater Noida (India) Posts: 853	These airlines have still to prove especially in winter fogs.. __________________ Rakesh Ranjan -------------- http://www.flickr.com/photos/travinfoindia/

Feb 3rd, 2007, 04:05	#7
LuAnnandJawahar Maha Guru Member Join Date: Jul 2002 Location: Delhi/U.S. Posts: 664	Kingfisher rocks! Kingfisher embarrases you because you think they've mistaken you for a first class passenger...then it turns out they treat everybody that way. __________________ Reject violence.

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Feb 3rd, 2007, 01:01	#2
AbbySciuto Member Join Date: Jan 2007 Location: London Posts: 9	I can't speak for myself as I have never flown within India, however I book travel for a man that averages around 6 flights a week and is seriously hard to impress. It was customery for him to fly on Jet within India. However, he was recetly booked on a Kingfisher flight. when he landed, he called to instruct me to only ever book Kingfisher in future. He was that impressed. His only complaint was that they do not serve Kingfisher beer. They are missing out on a great cross selling opportunity.

Feb 3rd, 2007, 01:03	#3
nikkita Member Join Date: Jan 2006 Location: London, UK Posts: 23	spicejet was fine (flew three times), relatively punctual (once they had a 25 min delay due to another plane having trouble to land or sth) and friendly. Don't know the others (especially not the AI Express - do you have a link to their website? Googling doesn't do the trick), but I've never heard one good thing about air deccan.

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