Deccan Air problems!!

Dotty12

Hey all,

My boyfriend and I have booked Deccan air tickets from delhi to bangalore and had our credit cards charged BUT.... my printer crashed while I was printing the e-ticket and I lost the web page so have no idea what the ticket number or any e-ticket details. Neither of us have received any confirming email from Deccan so I'm not sure what to do..?

Does anyone know, if Deccan are supposed to email you details and if you need an e-ticket or will they have the info needed when I check in?

Please help if anyone has any idea because we are going in a couple of weeks!

Thanks

ks_bluechip

This has happened to me a couple of times. Usually the screen displays a Ref No. & a PNR for you to note down, for such situations. Obviously you did'nt .... No big deal. You need to call their Helpdesk at Bangalore at +91 080 3900-8888 or any other cities (see "contact us" page in their website for other tel nos).

They will check and confirm if your Cr-Card account has been debited already, if so they will reverse the charge, so you can start afresh. While you are talking to them you can might make your booking afresh on the phone and get them to give you the Booking Ref # that you can later use to print your paper ticket on yoru computer.

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shashank.aggarwal

They wont send the mail, unless you ask for it...call them on the number adviced by Bluechip...

they will take you names and itinerary and give you the details...you can ask them to send a mail also..

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