Go to the Cleartrip.com website and click on Register.
Submit your email address and click on Create Account
You should receive a notification page that your registration is accepted.
You should also receive an email with an activation link for your new account. Click on the link to activate your account on Cleartrip.com.
When the following page loads in your browser, enter your email address, choose your Cleartrip main password, and follow the steps in order to complete your personal profile.
After confirming your account, make sure that you're logged in and then go to the Cleartrip.com registration page. Another way to get to this registration page (after making sure you're logged in!) is to check a train itinerary and clicking on the “Availability” button.
Fill the forms with your Cleartrip username (usually the email you used for registration), choose your IRCTC username (3 to 10 digits), enter your email address again and your personal information.
Pay close attention to the following fields:
- Mobile number (insert a 10 digit fake phone number)
- State name (Other)
- Zip Code (6 digits) and at the end,
- Your real country.
You should receive an email from IRCTC with the user id you choose, your login password, and your Email OTP.
NOTE: Your Mobile OTP should have been sent to the "fake" mobile number you provided. Now starts the real challenge of the entire procedure.
Send an email to firstname.lastname@example.org with a subject like “Mobile OTP request – myUserID” or similar. In the body of the mail try to as descriptive as possible, and be sure to provide three main items of information:
- Your IRCTC user ID from step 7
- A message asking to receive your Mobile OTP through an email to your email account
- A attached scan of your passport (make sure the attachment is not larger than 1 MB)
You can also provide some additional information:
- You’re a foreign tourist with a VISA/Mastercard credit card
- You don't have an indian mobile number
- Your name and surname
- You need to activate and sync your IRCTC and Cleartrip accounts
After sending the email, you should receive an auto response email in your mailbox from IRCTC, simply notifying you that they received your email.
Take note of your ticket ID, because you will need to provide it during any future communications with IRCTC. Every time you write to email@example.com, you’ll receive a reply with a new ticket ID. As suggested by other India Mike users, always respond with the last ticket ID assigned.
Now, wait for a new communication from IRCTC with your new Mobile OTP. The reply can take anywhere from a few hours to one or more days. Meanwhile, you may receive an email like this below, notifying you that your IRCTC password has been automatically reset. Take note of the new password.
In the meantime, you can try and login to the IRCTC account, but you'll still be missing the mobile OTP. Just Log out and wait some more.
Be patient for at least a day . If you still haven't received anything, write to firstname.lastname@example.org with your previously assigned ticket ID from step 9, your IRCTC username. Explain that you've asked for your Mobile OTP but haven't received anything yet. You should not need to attach your passport information again.
Soon, you should receive the most important email from IRCTC ... with your Mobile OTP number! Perfect! Now you have all the codes needed to activate both your accounts: IRCTC and Cleartrip.
First go to the IRCTC website and login (as you already were able to do) with your username and password provided on step 7, or step 10.
Insert your Mobile OTP as your mobile verification code that you received in Step 13 and click Submit. If your code isn't accepted, try typing the code manually, rather than using copy/paste.
If everything is OK (and if the Gods of IRCTC smile on you), you should now be connected and fully activated on the IRCTC website. If you have an American Express, you can start booking your Indian railways ticket immediately.
Now, go back to the first email received in Step 7, and click on the Verify Partnership account. If you don't have your email anymore, go to the Cleartrip / IRCTC account activation link.
On this page, before filling in the forms, remember to Sign In to your Cleartrip account. After that, fill the form out with your:
- Cleartrip username
- IRCTC username
- Email OTP from Step 7
- Mobile OTP from Step 13
Well, this should be your next and (hopefully!) final page. In you get an invalid code message, write directly to email@example.com asking for a new code. If this does not work, write to them requesting both new Email OTP and Mobile OTP codes. Wait to receive both OTPs and try again.
DO NOT use the automated "Click Here" links shown in Step 18 to request OTP s as this appears to cause problems
Hopefully, you should now be all signed in and ready to go. Hope this article helped, and hope you enjoy travelling the Indian Railways!
Latest comments for Setting up your IRCTC and Cleartrip accounts for buying railways tickets from abroad
Old IRCTC Account still working
So setting up Cleartrip/IRCTC connection took only about 3 steps and I used my US$ VISA CC to purchase tickets. Lucky for me because I'm pretty sure I wouldnt have had the patience to wake through all 19 steps outlined here!
This time round, I didn't do much research, I just Logged into my Cleartrip account and tried to buy 2 tickets from Pondicherry to Trichy! After entering my credit card details and gone through the verification, Cleartrip asked if I remember by IRCTC password, I clicked "yes", and according to my memory, the passwords for Cleartrip and IRCTC were the same one, finger crossed!!! But it didn't work! I don't remember my security question and I don't have an Indian mobile number so I can't change my IRCTC password!!
I had no choice but to go through the whole IRCTC account verification again! I was really stressed and worried, as there is only 1 train a day between those 2 cities, and the available AC2 seats went down from 6 to 3, AC3 went down from 3 to 1.......
I waited 12 hours then I read an article which says that, go to their twitter account, twit and push them so they deal with your case earlier. I tried, and I got a new, activated IRCTC account!!! And booked for the 2 tickets successfully. Thanks to Ganesh, Krishna, Hanuman or other gods/goddesses!! The AC2 still remained 3 seats when I booked them.
There is the whole procedure :
If you already have a IRCTC account, ignore it, i doubt it still exist, please apply for a new one. After sending passport and account details to firstname.lastname@example.org If it is urgent, twit to push them by providing your ticket number, not your passport details (lol).
Then, create a new Cleartrip account, search and book your ticket, then after inserting your credit card details, the system will ask for your IRCTC account, then link your new/activated IRCTC account with clear trip, voila!!
Well I read online that some people just use IRCTC and the account to book the ticket without going through Cleartrip but I would say, I tried and found IRCTC user interface very unfriendly...
Wish you the best luck!!!!
As to cleartrip versus IRCTC, cleartrip is a bit more expensive because it charges a commission, though sometimes a foreign card will work on cleartrip which IRCTC is rejecting.
can you safely change your IRCTC account?
I set up my IRCTC account and after some reminders from my side they activated it, no problem!
However, before I leave for India, my passport and email will be changed and I will buy an Indian mobile card to get around over there. Is there any way you can change these things in your account without them getting all confused about it, or shouldn't I bother. Are these informations essential for buying tickets?
- Join Date:
- Jul 2005
The phone number is only interesting if you want SMS messages from the IRCT, we never used that option.
If you have booked all your tickets in advance the email address is neither important. For booking new tickets you can change the mail-address in your IRCTC profile. Again, never heard about problems with this.
Have a nice journey.