Go to the Cleartrip.com website and click on Register.
Submit your email address and click on Create Account
You should receive a notification page that your registration is accepted.
You should also receive an email with an activation link for your new account. Click on the link to activate your account on Cleartrip.com.
When the following page loads in your browser, enter your email address, choose your Cleartrip main password, and follow the steps in order to complete your personal profile.
After confirming your account, make sure that you're logged in and then go to the Cleartrip.com registration page. Another way to get to this registration page (after making sure you're logged in!) is to check a train itinerary and clicking on the “Availability” button.
Fill the forms with your Cleartrip username (usually the email you used for registration), choose your IRCTC username (3 to 10 digits), enter your email address again and your personal information.
Pay close attention to the following fields:
- Mobile number (insert a 10 digit fake phone number)
- State name (Other)
- Zip Code (6 digits) and at the end,
- Your real country.
You should receive an email from IRCTC with the user id you choose, your login password, and your Email OTP.
NOTE: Your Mobile OTP should have been sent to the "fake" mobile number you provided. Now starts the real challenge of the entire procedure.
Send an email to firstname.lastname@example.org with a subject like “Mobile OTP request – myUserID” or similar. In the body of the mail try to as descriptive as possible, and be sure to provide three main items of information:
- Your IRCTC user ID from step 7
- A message asking to receive your Mobile OTP through an email to your email account
- A attached scan of your passport (make sure the attachment is not larger than 1 MB)
You can also provide some additional information:
- You’re a foreign tourist with a VISA/Mastercard credit card
- You don't have an indian mobile number
- Your name and surname
- You need to activate and sync your IRCTC and Cleartrip accounts
After sending the email, you should receive an auto response email in your mailbox from IRCTC, simply notifying you that they received your email.
Take note of your ticket ID, because you will need to provide it during any future communications with IRCTC. Every time you write to email@example.com, you’ll receive a reply with a new ticket ID. As suggested by other India Mike users, always respond with the last ticket ID assigned.
Now, wait for a new communication from IRCTC with your new Mobile OTP. The reply can take anywhere from a few hours to one or more days. Meanwhile, you may receive an email like this below, notifying you that your IRCTC password has been automatically reset. Take note of the new password.
In the meantime, you can try and login to the IRCTC account, but you'll still be missing the mobile OTP. Just Log out and wait some more.
Be patient for at least a day . If you still haven't received anything, write to firstname.lastname@example.org with your previously assigned ticket ID from step 9, your IRCTC username. Explain that you've asked for your Mobile OTP but haven't received anything yet. You should not need to attach your passport information again.
Soon, you should receive the most important email from IRCTC ... with your Mobile OTP number! Perfect! Now you have all the codes needed to activate both your accounts: IRCTC and Cleartrip.
First go to the IRCTC website and login (as you already were able to do) with your username and password provided on step 7, or step 10.
Insert your Mobile OTP as your mobile verification code that you received in Step 13 and click Submit. If your code isn't accepted, try typing the code manually, rather than using copy/paste.
If everything is OK (and if the Gods of IRCTC smile on you), you should now be connected and fully activated on the IRCTC website. If you have an American Express, you can start booking your Indian railways ticket immediately.
Now, go back to the first email received in Step 7, and click on the Verify Partnership account. If you don't have your email anymore, go to the Cleartrip / IRCTC account activation link.
On this page, before filling in the forms, remember to Sign In to your Cleartrip account. After that, fill the form out with your:
- Cleartrip username
- IRCTC username
- Email OTP from Step 7
- Mobile OTP from Step 13
Well, this should be your next and (hopefully!) final page. In you get an invalid code message, write directly to email@example.com asking for a new code. If this does not work, write to them requesting both new Email OTP and Mobile OTP codes. Wait to receive both OTPs and try again.
DO NOT use the automated "Click Here" links shown in Step 18 to request OTP s as this appears to cause problems
Hopefully, you should now be all signed in and ready to go. Hope this article helped, and hope you enjoy travelling the Indian Railways!
Latest comments for Setting up your IRCTC and Cleartrip accounts for buying railways tickets from abroad
I have used a fresh email ID. After days of msgs to and fro I am at the last step. I dont have my email OTP. When I requested they msged to get from another portal. And what is that? Kindly assist. Tq
tep 1: Go to www.cleartrip.com, select 'Trains'. Start an enquiry for the journey you want to book.
Step 2: In the search results, find the train you want and click 'check availability & book'. It will then show if places are Available, RAC or Wait listed. Click 'Book'. On the next page, confirm that the details are OK and hit 'Continue'. The next page asks for your email address, so enter it and click 'Continue'. You now get a message saying 'Sorry, you cannot proceed with this booking'. Click the button that says 'Register for an IRCTC account now'.
Step 3: In the box that pops up, fill in your details to create both a Cleartrip account and IRCTC account: Enter the user name you want to use for Cleartrip, enter the user name you want for IRCTC, enter your own mobile number (it's not be an Indian one, but don't worry at this stage, just enter it!). For 'Zipcode', make sure you use '123456' as it won't accept UK-style postcodes. Change 'India' to 'United Kingdom' (or wherever you live). Change 'state name' to 'Others'. When finished, click 'Sign in or register'.
Step 4: Now check your emails, as you will have been sent a confirmation email by IRCTC with subject 'SUCCESSFUL REGISTRATION of [your user name] for IRCTC Bookings'. It contains an Email OTP (Email One Time Password). You'll also have been sent an SMS message with the equally vital SMS OTP, but obviously you won't get this, as it will have been sent to a +91 Indian version of your phone number. You'll also get an email from Cleartrip, asking you to change your password - do this right away, this is easy enough.
Step 5: Now send an email to IRCTC customer care (firstname.lastname@example.org, or try email@example.com) quoting your new IRCTC user name (remember that it's case-sensitive), attaching a scan of your passport, and asking them to send you the SMS OTP by email. The passport scan must be less than 1Mb in size and emailed as an attachment, not embedded in the email. You'll receive an immediate automated reply, and you'll eventually receive an email from their customer care team with the all-important SMS OTP. Some people receive this within 24-36 hours with no problem, others spend a week having to badger them with chase-up emails - but just do what you have to, but get them to send you the necessary SMS OTP! By the way, ignore any comments in the email from IRCTC about only accepting Amex cards, as you'll be using Cleartrip with Visa or MasterCard!
Step 6: Now go back to the 'SUCCESSFUL REGISTRATION of ... for IRCTC Bookings' email. Look for the link a little way down the email that says 'In order to verify for partner website and Activate your account please click here', and click it. This is the link you need, www.cleartrip.com/trains/irctc/account/activate.
Step 7: A Cleartrip activation page now opens, enter your IRCTC 'Email OTP' and 'SMS OTP' one-time passwords to activate your IRCTC account on the Cleartrip website and at the same time permanently link your Cleartrip and IRCTC accounts.
Step 8: You can now proceed with bookings using Cleartrip.com and foreign Visa or MasterCard credit cards.
- Join Date:
- Sep 2010
- New York, New York
<<You'll receive an immediate automated reply, and you'll eventually receive an email from their customer care team with the all-important SMS OTP.>>
I did not receive an immediate automated reply (yes, I checked my spam folder). Should I resend the email? Last time I used cleartrip it was SO EASY and this is somewhat anxiety-provoking.
- Join Date:
- Jan 2008
- Raleigh NC USA
I have setup and synced both accounts. I want to book on cleartrip using my Visa debit, I am at the screen on cleartrip that says "transfer funds from" and then it has the dropdown menu of Indian banks to choose from.
Don't I use the ICICI bank somehow???
- Join Date:
- Sep 2010
- New York, New York
I just logged in to buy tickets, and underneath the transfer funds option were options for credit cards and debit cards (I'm in the US, so you should have the same option.)
- Join Date:
- Jan 2008
- Raleigh NC USA
Refunds from Cleartrip?
If one cancels their ticket how much is refunded? Is it the same % every time?
I just booked a ticket (to make sure my accts were setup ok) for 140 Rs and cancelled it and got back 80Rs.