Go to the Cleartrip.com website and click on Register.
Submit your email address and click on Create Account
You should receive a notification page that your registration is accepted.
You should also receive an email with an activation link for your new account. Click on the link to activate your account on Cleartrip.com.
When the following page loads in your browser, enter your email address, choose your Cleartrip main password, and follow the steps in order to complete your personal profile.
After confirming your account, make sure that you're logged in and then go to the Cleartrip.com registration page. Another way to get to this registration page (after making sure you're logged in!) is to check a train itinerary and clicking on the “Availability” button.
Fill the forms with your Cleartrip username (usually the email you used for registration), choose your IRCTC username (3 to 10 digits), enter your email address again and your personal information.
Pay close attention to the following fields:
- Mobile number (insert a 10 digit fake phone number)
- State name (Other)
- Zip Code (6 digits) and at the end,
- Your real country.
You should receive an email from IRCTC with the user id you choose, your login password, and your Email OTP.
NOTE: Your Mobile OTP should have been sent to the "fake" mobile number you provided. Now starts the real challenge of the entire procedure.
Send an email to firstname.lastname@example.org with a subject like “Mobile OTP request – myUserID” or similar. In the body of the mail try to as descriptive as possible, and be sure to provide three main items of information:
- Your IRCTC user ID from step 7
- A message asking to receive your Mobile OTP through an email to your email account
- A attached scan of your passport (make sure the attachment is not larger than 1 MB)
You can also provide some additional information:
- You’re a foreign tourist with a VISA/Mastercard credit card
- You don't have an indian mobile number
- Your name and surname
- You need to activate and sync your IRCTC and Cleartrip accounts
After sending the email, you should receive an auto response email in your mailbox from IRCTC, simply notifying you that they received your email.
Take note of your ticket ID, because you will need to provide it during any future communications with IRCTC. Every time you write to email@example.com, you’ll receive a reply with a new ticket ID. As suggested by other India Mike users, always respond with the last ticket ID assigned.
Now, wait for a new communication from IRCTC with your new Mobile OTP. The reply can take anywhere from a few hours to one or more days. Meanwhile, you may receive an email like this below, notifying you that your IRCTC password has been automatically reset. Take note of the new password.
In the meantime, you can try and login to the IRCTC account, but you'll still be missing the mobile OTP. Just Log out and wait some more.
Be patient for at least a day . If you still haven't received anything, write to firstname.lastname@example.org with your previously assigned ticket ID from step 9, your IRCTC username. Explain that you've asked for your Mobile OTP but haven't received anything yet. You should not need to attach your passport information again.
Soon, you should receive the most important email from IRCTC ... with your Mobile OTP number! Perfect! Now you have all the codes needed to activate both your accounts: IRCTC and Cleartrip.
First go to the IRCTC website and login (as you already were able to do) with your username and password provided on step 7, or step 10.
Insert your Mobile OTP as your mobile verification code that you received in Step 13 and click Submit. If your code isn't accepted, try typing the code manually, rather than using copy/paste.
If everything is OK (and if the Gods of IRCTC smile on you), you should now be connected and fully activated on the IRCTC website. If you have an American Express, you can start booking your Indian railways ticket immediately.
Now, go back to the first email received in Step 7, and click on the Verify Partnership account. If you don't have your email anymore, go to the Cleartrip / IRCTC account activation link.
On this page, before filling in the forms, remember to Sign In to your Cleartrip account. After that, fill the form out with your:
- Cleartrip username
- IRCTC username
- Email OTP from Step 7
- Mobile OTP from Step 13
Well, this should be your next and (hopefully!) final page. In you get an invalid code message, write directly to email@example.com asking for a new code. If this does not work, write to them requesting both new Email OTP and Mobile OTP codes. Wait to receive both OTPs and try again.
DO NOT use the automated "Click Here" links shown in Step 18 to request OTP s as this appears to cause problems
Hopefully, you should now be all signed in and ready to go. Hope this article helped, and hope you enjoy travelling the Indian Railways!
Latest comments for Setting up your IRCTC and Cleartrip accounts for buying railways tickets from abroad
setting up my IRCTC weekend
I just did all the steps to activate my IRCTC account until the email sent to the firstname.lastname@example.org with my passport attached.
I sent it today (Saturday).
Do you think that they will replay during the weekend or should I wait for Monday before I send another e-mail like in the step twelve saying to be patient at least one day... may I consider working days?
Special thanks to Ramy and Dave W
Now i have my IRTC account!
I've sent the first email on Saturday, they replay less than 24hours (Sunday) saying that the passport wasn't clearly visible.
so I've sent another scan from my passport and again less than the 24hours they sent the OTP Mobil.
They are very efficient in my opinion!
- Join Date:
- Nov 2014
- Arisaig Scotland
So. I did my homework and then followed this excellent step by step guide but am now stuck at step 8. When I emailed email@example.com with my passport (less than 1 MB on AOL but more on Internet Explorer!) only just noticed that and have no idea why. Anyway, when emailed there was no return email so no ticket ID. I sent another email without the attachment and still didn't get a response. Both of these emails were sent using my aol account but logging in to it via Internet Explorer. Aol can have compatibility issues and this normally works. Nothing in spam and no auto or manual response from either email. This was only 4 hours ago but I would expect an auto response sooner than that.
Am I missing something? Are you able to enlighten me?
Thanks in advance,
- Join Date:
- Jan 2013
- Portland, Oregon, USA
Board @ Delhi Cantt, 12:15pm. Arrives Ajmer 20:05 pm. Seats S7-70, S7-69. Cost less than $10 total USD!
I tried a gmail account and got an automated reply within 15 mins. Just have to wait for the proper reply with a mobile OTP. Fingers crossed
Note to anyone with an AOL account. Don't use it for communicating with IRCTC and it doesn't work for opening an email from cleartrip in the normal AOL browser either, kept crashing.
What a process! To cut a long story short due to email address complications I reset my cleartrip email address on the cleartrip website then started again from an icloud email address. After some complications logging in as I couldn't determine the difference between capital I and lower case l from the email and log in wouldn't accept copy and paste, I got signed up and made a train booking which worked!!!!!!v .
Tip to anyone who has the same password problem, copy and paste it into a word document and change the font if necessary until it becomes obvious.
Thanks very much for the help Dave and Remy for the easy to follow instructions. I had a few variances from the instructions but these were just minor with slightly different things displayed in the windows, clear enough though. I should have screen shot them or made a note but didn't. If anyone else following the instructions reads this and has the presence of mind to screenshot each step as Remy did, please do so and either post it or send to Remy as an update.
India here we come,