Go to the Cleartrip.com website and click on Register.
Submit your email address and click on Create Account
You should receive a notification page that your registration is accepted.
You should also receive an email with an activation link for your new account. Click on the link to activate your account on Cleartrip.com.
When the following page loads in your browser, enter your email address, choose your Cleartrip main password, and follow the steps in order to complete your personal profile.
After confirming your account, make sure that you're logged in and then go to the Cleartrip.com registration page. Another way to get to this registration page (after making sure you're logged in!) is to check a train itinerary and clicking on the “Availability” button.
Fill the forms with your Cleartrip username (usually the email you used for registration), choose your IRCTC username (3 to 10 digits), enter your email address again and your personal information.
Pay close attention to the following fields:
- Mobile number (insert a 10 digit fake phone number)
- State name (Other)
- Zip Code (6 digits) and at the end,
- Your real country.
You should receive an email from IRCTC with the user id you choose, your login password, and your Email OTP.
NOTE: Your Mobile OTP should have been sent to the "fake" mobile number you provided. Now starts the real challenge of the entire procedure.
Send an email to firstname.lastname@example.org with a subject like “Mobile OTP request – myUserID” or similar. In the body of the mail try to as descriptive as possible, and be sure to provide three main items of information:
- Your IRCTC user ID from step 7
- A message asking to receive your Mobile OTP through an email to your email account
- A attached scan of your passport (make sure the attachment is not larger than 1 MB)
You can also provide some additional information:
- You’re a foreign tourist with a VISA/Mastercard credit card
- You don't have an indian mobile number
- Your name and surname
- You need to activate and sync your IRCTC and Cleartrip accounts
After sending the email, you should receive an auto response email in your mailbox from IRCTC, simply notifying you that they received your email.
Take note of your ticket ID, because you will need to provide it during any future communications with IRCTC. Every time you write to email@example.com, you’ll receive a reply with a new ticket ID. As suggested by other India Mike users, always respond with the last ticket ID assigned.
Now, wait for a new communication from IRCTC with your new Mobile OTP. The reply can take anywhere from a few hours to one or more days. Meanwhile, you may receive an email like this below, notifying you that your IRCTC password has been automatically reset. Take note of the new password.
In the meantime, you can try and login to the IRCTC account, but you'll still be missing the mobile OTP. Just Log out and wait some more.
Be patient for at least a day . If you still haven't received anything, write to firstname.lastname@example.org with your previously assigned ticket ID from step 9, your IRCTC username. Explain that you've asked for your Mobile OTP but haven't received anything yet. You should not need to attach your passport information again.
Soon, you should receive the most important email from IRCTC ... with your Mobile OTP number! Perfect! Now you have all the codes needed to activate both your accounts: IRCTC and Cleartrip.
First go to the IRCTC website and login (as you already were able to do) with your username and password provided on step 7, or step 10.
Insert your Mobile OTP as your mobile verification code that you received in Step 13 and click Submit. If your code isn't accepted, try typing the code manually, rather than using copy/paste.
If everything is OK (and if the Gods of IRCTC smile on you), you should now be connected and fully activated on the IRCTC website. If you have an American Express, you can start booking your Indian railways ticket immediately.
Now, go back to the first email received in Step 7, and click on the Verify Partnership account. If you don't have your email anymore, go to the Cleartrip / IRCTC account activation link.
On this page, before filling in the forms, remember to Sign In to your Cleartrip account. After that, fill the form out with your:
- Cleartrip username
- IRCTC username
- Email OTP from Step 7
- Mobile OTP from Step 13
Well, this should be your next and (hopefully!) final page. In you get an invalid code message, write directly to email@example.com asking for a new code. If this does not work, write to them requesting both new Email OTP and Mobile OTP codes. Wait to receive both OTPs and try again.
DO NOT use the automated "Click Here" links shown in Step 18 to request OTP s as this appears to cause problems
Hopefully, you should now be all signed in and ready to go. Hope this article helped, and hope you enjoy travelling the Indian Railways!
Latest comments for Setting up your IRCTC and Cleartrip accounts for buying railways tickets from abroad
Of course, I will wait until tomorrow morning (again) so that its the right time... but any advice having got this far?
Will I need to contact them again, and get a new email OTP, and new mobile OTP to sync the accounts? I'm nearly afraid to ask for new codes incase I get locked out of IRCTC again!
The other problem I have experienced is that I cannot change my password on IRCTC, as recommended. I have tried various combinations of new passwords, and every time it just says 'Password not changed'.
Ok,i give up... i thought i followed all the steps above.
But when i tried to synchronize both accounts it said emailotp invalid.
Then the trouble began...
Irctc said that they dont send emailotps, cleartrip does. I received the original emailotp from irctc so that was kind of strange. But ok, i emailed cleartrip. They responded, as i expected, that they dont send emailotp's but irctc does.
Now i've been pingponging mails with irctc to send me the emailotp, but they wont. How can i solve this problem?
I did recieve my mobile otp through mail, they didnt give me a hard time sending that one again...
Hopefully someone knows what went wrong.
But now I am getting there! This morning I mailed IRCTC Care with a dramatic mail that they were driving me crazy and in response I actually got a 'personal' mail with the promise that they will connect the accounts for me. Any moment I am expecting it to happen....
FINGERS CROSSED!!! :-)
- Join Date:
- Aug 2013
- Rochester, New York, US
Booking IRCTC tickets from USA
- Join Date:
- Aug 2006
- Kibbutz Hamadia. Israel
Setting up your IRCTC and Cleartrip accounts for buying railway tickets from abroad
Assuming that's a dutch-originated nick, you may face another challenge, after you manage to sort out the account issue. If you pay for train tickets, you may be limited in the type of credit card you use.
Formerly i was unable to pay with my mastercard. At that time (2012) only amex was accepted for payments coming in from abroad.
Irctc may have changed it by now, i am not sure. I ended up buying my tickets from a local travel agent who dropped them off at my hotel against cash payment. Worked for me
Best of luck
Skip Step fourteen till sixteen
If you have trouble with booking traintickets, like i used to have (see my post above), just skip step fourteen till sixteen!! Its that easy. Just go from 13 to step 17. I just booked a trainticket and i got the ticket in my emailinbox.
I reason, i guess, is that in step 14/15/16 you have to use your mobile otp, and in step 17 again. But it is a One Time Password (OTP), so when you use it again in step 17 it wont work anymore.
Kind of strange that this guide makes it more complicating than necessary...