Go to the Cleartrip.com website and click on Register.
Submit your email address and click on Create Account
You should receive a notification page that your registration is accepted.
You should also receive an email with an activation link for your new account. Click on the link to activate your account on Cleartrip.com.
When the following page loads in your browser, enter your email address, choose your Cleartrip main password, and follow the steps in order to complete your personal profile.
After confirming your account, make sure that you're logged in and then go to the Cleartrip.com registration page. Another way to get to this registration page (after making sure you're logged in!) is to check a train itinerary and clicking on the “Availability” button.
Fill the forms with your Cleartrip username (usually the email you used for registration), choose your IRCTC username (3 to 10 digits), enter your email address again and your personal information.
Pay close attention to the following fields:
- Mobile number (insert a 10 digit fake phone number)
- State name (Other)
- Zip Code (6 digits) and at the end,
- Your real country.
You should receive an email from IRCTC with the user id you choose, your login password, and your Email OTP.
NOTE: Your Mobile OTP should have been sent to the "fake" mobile number you provided. Now starts the real challenge of the entire procedure.
Send an email to email@example.com with a subject like “Mobile OTP request – myUserID” or similar. In the body of the mail try to as descriptive as possible, and be sure to provide three main items of information:
- Your IRCTC user ID from step 7
- A message asking to receive your Mobile OTP through an email to your email account
- A attached scan of your passport (make sure the attachment is not larger than 1 MB)
You can also provide some additional information:
- You’re a foreign tourist with a VISA/Mastercard credit card
- You don't have an indian mobile number
- Your name and surname
- You need to activate and sync your IRCTC and Cleartrip accounts
After sending the email, you should receive an auto response email in your mailbox from IRCTC, simply notifying you that they received your email.
Take note of your ticket ID, because you will need to provide it during any future communications with IRCTC. Every time you write to firstname.lastname@example.org, you’ll receive a reply with a new ticket ID. As suggested by other India Mike users, always respond with the last ticket ID assigned.
Now, wait for a new communication from IRCTC with your new Mobile OTP. The reply can take anywhere from a few hours to one or more days. Meanwhile, you may receive an email like this below, notifying you that your IRCTC password has been automatically reset. Take note of the new password.
In the meantime, you can try and login to the IRCTC account, but you'll still be missing the mobile OTP. Just Log out and wait some more.
Be patient for at least a day . If you still haven't received anything, write to email@example.com with your previously assigned ticket ID from step 9, your IRCTC username. Explain that you've asked for your Mobile OTP but haven't received anything yet. You should not need to attach your passport information again.
Soon, you should receive the most important email from IRCTC ... with your Mobile OTP number! Perfect! Now you have all the codes needed to activate both your accounts: IRCTC and Cleartrip.
First go to the IRCTC website and login (as you already were able to do) with your username and password provided on step 7, or step 10.
Insert your Mobile OTP as your mobile verification code that you received in Step 13 and click Submit. If your code isn't accepted, try typing the code manually, rather than using copy/paste.
If everything is OK (and if the Gods of IRCTC smile on you), you should now be connected and fully activated on the IRCTC website. If you have an American Express, you can start booking your Indian railways ticket immediately.
Now, go back to the first email received in Step 7, and click on the Verify Partnership account. If you don't have your email anymore, go to the Cleartrip / IRCTC account activation link.
On this page, before filling in the forms, remember to Sign In to your Cleartrip account. After that, fill the form out with your:
- Cleartrip username
- IRCTC username
- Email OTP from Step 7
- Mobile OTP from Step 13
Well, this should be your next and (hopefully!) final page. In you get an invalid code message, write directly to firstname.lastname@example.org asking for a new code. If this does not work, write to them requesting both new Email OTP and Mobile OTP codes. Wait to receive both OTPs and try again.
DO NOT use the automated "Click Here" links shown in Step 18 to request OTP s as this appears to cause problems
Hopefully, you should now be all signed in and ready to go. Hope this article helped, and hope you enjoy travelling the Indian Railways!
Latest comments for Setting up your IRCTC and Cleartrip accounts for buying railways tickets from abroad
- Join Date:
- Sep 2009
- Toronto Canada
Enjoy the relative comfort of a "better class" in your next train trip
Final word from me
Once travelling, check the IRCTC site to check for delays it is updated as the train is travelling and this can help avoid spending unnecessary hours on train platforms. On the platform work out roughly where your carriage should stop and wait, ready to jump into action when it arrives. On busy trains in sleeper class, getting on and off is a bun fight, especially with luggage, and the train only stops for a few minutes at some stations.
I really would advise booking your tickets as early as possible to get the class you want and the best times. This will require a great deal of persistence and much frustration. I should have started the cleartrip, irctc journey before i even booked my flights into the country! We have been travelling through january and there have been long delays, up to 10 hours, on trains coming through Delhi due to fog. Be prepared, try not to let the system beat you and once you have those tickets thank your lucky stars and relax.
Has decided to book very last minute India holiday and Passport is now at Consulate here in the UK and I will not have it back for 10-12 days. Assuming I was granted a Visa I was going to book flights and fly a few days later.
Ooops, because that means i cannot get around to booking any trains online.
So wing it and just try to book tickets in India ? I do have time and flexibility on my side and has 7 to 8 weeks to get around.
Advice please .
- Join Date:
- Jan 2011
You might be able to get by on Foreign Tourist Quota tickets. These are not available to buy except in India at specified locations and do not cover all trains.
See Foreign Tourist Quota (FTQ) - A Basic Guide
I have everything needed apart from my mobile activation code.
IRCTC insist they sent it to my registered e.mail address.
i insist I have not received it and they are refusing to resend it.
The case has been forwarded to Internal investigations !
Exasperated because I have not received that e.mail
- Join Date:
- Jan 2011
Just a few
Solving problems with IRCTC/Cleartrip registration
However I don't recall your exact problem occurring before.
I think that there are two possible options.
1. Start again with a new email address and a fresh 'made up' phone number
2. Try calling IRCTC's helpline on +9111 393 40000. You might just get lucky.
Of course, I will wait until tomorrow morning (again) so that its the right time... but any advice having got this far?
Will I need to contact them again, and get a new email OTP, and new mobile OTP to sync the accounts? I'm nearly afraid to ask for new codes incase I get locked out of IRCTC again!
The other problem I have experienced is that I cannot change my password on IRCTC, as recommended. I have tried various combinations of new passwords, and every time it just says 'Password not changed'.